The company was quick to resolve my upgrade renewal issues as I wanted to continue my subscription with friedly customer service. The only platform where I found who I was actually looking for.
Posted on 8/17/2010
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Get your money back
They would not show search results with out a member loin and password it said it was free, so I clicked to create an account put my info in then it took me to a page asking for my card info it and it would cost me 7.95 to see the information they said
they had. I went ahead and punched card info and they did not yield the information they said they had on a relative that I am trying to contact. Oh well it was just seven bucks I got taken for not worth my time to fight for a refund few weeks later I got
my credit card bill with two charges one for $71 and another for $95 to say the least I was agitated I contacted my credit card company to dispute the charges they called MY Life with me on a three way call and I was able to receive a full refund on the terms
that I and my credit card company would not take any further actions against My Life. I would recommend you get your bank or credit card company to call them with you to get your money refunded. I would also inform them that this company is currently in a
class action suit against them for doing this kind of thing to other costumers.
Posted on 4/5/2013
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Sorry I tried my life.
I signed up with My Life on a trial subscription. I canceled July 2011. They kept my credit card info and suddenly on Sept. 1 2012 they charged my card $71.40 for a year subscription that I did not authorize or request. I called and complained and told them I wanted it canceled immediately and credit my card. They would not agree to a full refund, only a partial credit. Fraud at it's highest. Don't trust them with your credit info or suddenly you may find charges you didn't authorize. Lesson learned.
Posted on 9/4/2012
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Don't Even Give MyLife Your Email Address!
I made the mistake of giving MyLife my email address and they have never stopped spamming me with harrassing solicitations. This company is a nuisance on the internet, doesn't provide any legitimate service, and needs to be shut down.
Posted on 3/18/2012
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mylife.com
I was also scammed by mylife.com. Last year I signed up for what I thought was one month and was charged for a year. Today I clicked on a "Who's Looking for You" email and was charged $134.55 for another year membership. On my account I have automatic renewal DISABLED. When I called I was told I was charged because I had clicked on that email. He did finally lower it to a 3 month membership however I doubt that I will ever see a refund. This website should be shut down immediately!!!
Posted on 12/7/2011
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Without my knowledge, MyLife signed me up last year for a $95.40 "annual membership". When the year expired, they began to bill my MasterCard $7.95 a month. I presume I must have thought I was being charged for a one-time search back then, when in fact I was unknowingly being charged for a year.
My bank caught the charges and called me. They gave me the 888-704-1900 number for MyLife. I was only able to get the people at that number to refund the few monthly charges. They said that only "headquarters" can refund the $95.40, and that I must write them, as they "have no phone."
Posted on 11/10/2011
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Will not remove account after numerous requests. Posts personal information online and sells it to advertisers. Spam emails will not stop. Cannot understand how what they do is legal.
Posted on 5/17/2011
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My Life took $35.85 from my checking account on 05/03/2011, but I did not receive anything for my payment. After paying $35.85 I was asked for even more money. My Life charges money for services that are free such as zabasearch. My Life is a big fraud. My Life asks for more money for nothing. My Life is a scam and a rip-off.
05/03/2011MYLIFE *WS 12400 Wilshire 888-7041900 CA
Purchases
-$35.85
Posted on 5/14/2011
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I got scammed. My girlfriend just went to the mylife site on my computer and it somehow automatically signed me in and gave me a year subscription and charged my debit card $120. Do not even put this website in your url. It is a scam all the way.
Posted on 5/3/2011
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I am also one of those people scammed by MyLife. I cancelled my account the same day I signed up, after I realized how useless their site really was. The advertisements promise that you can find people and that you can find who is searching for you, but you have to pay one fee for looking for someone, another fee to find the people that are supposedly looking for you (fat chance it will be anyone real), and on and on. I had only signed up for one month so I counted myself lucky that I was just out $12. Today I just got charged again, because apparently if you pay through PayPay, it automatically sets you up with a recurring subscription on PayPal's site too, and canceling through MyLife is not enough to get them to stop charging you! I was NEVER advised of this. And the instructions that MyLife gives you to cancel it through PayPay once you find this out are utterly WRONG. I had to go on the PayPal community site to find out how it's really done.
I guess I am still one of the lucky ones - I feel horrible for the people who got ripped off for a year's worth of this useless website. It is an outright scam and I am extremely disappointed in BBB for giving them an A+ rating considering their shady tactics. Unfortunately I now realize that I can't trust the Better Business Bureau either.
Posted on 4/21/2011
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i was a subscriber for what i understood to be 1 year for a price of 41.85. i started my subscription in january and later discovered i was being billed 41.85 every 3 months. i had a problem after about 20 searches [the service was limited] and told i would get an additional 3 months added to my subscription. after i changed my subscription to not renew i paid an addl. 41.85 on my credit card. i could not get any satisfaction from the company. as far as i am concerned it is a huge ripoff and bridges on a nationa scam. i will broadcast to everyone i come in contact with. i am a locator for high school reunions. thank you
Posted on 4/15/2011
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I didn't have an account or membership. I Googled myself and found my name on this site with my private addresses and my age. The site claims you need to open an account for your information to be made public by MyLife.com. Well that is incorrect. So I opened an account to delete my profile- and that didn't work. My account is deleted, but my profiles are still for the world to see. This is a crappy start up that stole my information of the past decade and posted it online for their personal gain. I am not being paid- they are !
Posted on 3/30/2011
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MyLife.com is not free as their TV ad states. You can sign up for free but to see any information you need to pay. So tell us MyLife.com how is this free?
Another fascinating thing about the website...click on contact us then for email "click here" instruction and it gives you FAQs not an email...interesting that they don't really want us to question them. Yes I was going to ask how they are free.
Posted on 3/27/2011
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I signed up for a three month trial with MyLife early December 2010. After a short time, I did not think the service was worth what it was charging, results were negligible. In the first week of January, I disabled automatic renewal and checked the account page at MyLife for that feature. It confirmed that auto renewal was disabled however, did not show any further instructions for notifying Paypal to cancel auto payment.
There was a statement indicating that my premiere membership would expire early in March unless I enabled auto renewal. I also received an email from MyLife customer support confirming my action to disable auto renewal. Reputable firms honor their word and agreements.
MyLife did not. On March 8, 2011, I received a congratulatory note from MyLife stating that my membership had been renewed for three months. They have ignored my request for a refund and Paypal has sent them payment and charged my credit card. Fortunately, the credit card company stands behind its customers and with my documentation in the matter, I am reasonably sure the charge will be rejected.
Given the number of exact same reviews/complaints on MyLife, one has to question the reliability of Paypal to continue working with this firm. Certainly enough disputes have been filed to question MyLife's business practices and better protect the consumer. Moreover, in light of the complaints filed, BBB should refrain from calling them 'allegations' and label them as complaints. MyLife is using a 'double hook' approach. If the auto payment feature is not disabled, the customer will continue to be charged. But even if the feature IS disabled, MyLife has also set up an auto payment process with the member's credit card service or Paypal. WITHOUT approval from the consumer.
Posted on 3/11/2011
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I had a horrible experience with mylife for over 6 months of grief. I found my and my friends data on their website, who NEVER signed up at all and yet they publish our information without our consent or permission whatsoever. I filed a complaint with the BBB and they promised twice to remove my data from their website, then they didn't remove it. so now, I filed another complaint with BBB of California and will take a legal action if I need to. Those people have absolutely NO respect for people's privacy. I urge the attorney general of California to open an investigation about their shady business practices.
Posted on 3/7/2011
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I noticed a charge on my Visa of $131.40 from MyLife. I immediately called my Visa to question where this came from and they looked into it. I called Mylife and asked for a refund on the unused time as I do not know how I slipped (if I did) and checked the wrong box. They refuse to give me a refund (or even a partial one) I did not get any confirmation when this so called "contract" took place or that would hav alerted me of the upcoming charge. I believe I was not given full disclosure and this company is running close to waht could be considered a scam
appreciate any help you can give me.
Thank you.
Posted on 3/4/2011
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I hope the people of my life all lay in hell with a broke back!
They lie. They cheat. They screw they're way into your pocketbook!
Forget the customer service phone number. All I got was a recording and then you get hung up on!!! Did this all day. I'm super glad I don't live in Calf.
I'd be in jail by now!! So beware the Dickheads at my life!!
Posted on 2/24/2011
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There isn't a single record of me anywhere on the web. All of my profiles online (facebook and what have you) have nicknames and my friends know me and address me by my nick. It's not my real name. Few in real life even know my real last name. You see I've been on the web for nearly a decade and I've been mindful of my privacy since day one.
But guess what? a search on my real full name yields only one hit on both bing and google and they redirect only to Mylife.com
And for some reason it also reveals exactly what my current age is and the last addresses where I lived at, even my unlisted phone number (all previous #s unlisted as well).
It gets better. My mom cannot and simply would not use the web, she is one of those face-to-face people. Well, her name shows up associated with my name and all the same previous addresses we lived at. This IS AN INVASION OF PRIVACY. They could've only gotten this information by buying addresses from mail harvesters, dumpster-divers who knows how else. But NOT through legal means.
Now If I call these people that would be admitting that their info on both my mom and I is a 100% correct. Which they could use to perform who knows what scam. THIS IS NOT LEGAL. There's currently a law action suit against these people and I truly hope they don't come back.
Posted on 2/19/2011
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I signed up for a $4.95 month. My card was charged $95.00. When I called customer service she would not offer a refund, and said I asked for a year (the $95.00 wasn't even the cost for a year so where did she even get that figure???) My credit card company would not reverse the charge because they were given a 'picture' of my card information, even though they didn't have a copy of my original request.
They were horrible to talk with, the woman actually lied outright. This is a scam, a rip off.
What it proves to me is that the allegations the the BBB gives A+ ratings to anyone who pays the money are correct. With all the terrible experiences people have received from this company there is no way they have an A+.
There needs to be a suite against them, I wonder how we would do that?
Posted on 2/11/2011
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I Found "My Life" while trying to get a friends address Through Canada 411, But Except for 2 people the rest were US, about 98%. It appears to me that our Canada 411 has kicked the bucket and gone to US service instead. I have used this site some time ago while it searched For CANADIAN People. Time to give up on this turkey I guess, The US won out.
Brian
Posted on 2/6/2011
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