OWTEL

1.9 star rating Rating - based on 52 reviews & complaints
 
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Telephone Communications Service

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Customer Reviews, Ratings & Complaints
Complaint Posted 8/15/2018
Owtel: They might be legal but their Sales Practices are sooo ??????!
I was using the Owtel1866.. number for my calls to the Phil. Agent called me and said that they have new service and would not need to dial 1866.. I would like to have a better way to make my calls to the Phil. so I was suckered in. Little did I k... Read More »
 
 
 
Review Posted 12/12/2017
Their service is getting better
Since September I felt that the company's outbound sales are better than last year. I love my new Kata M4. Thank you to my agent Kim! Read More »
 
 
 
Review Posted 6/4/2017
Owtel...hahaha It's a joke!
My bank (FifthThird Bank) made a payment to Owtel by mistake through there bill pay system. Well...in the disclaimer it lets you know that they are not responsible for any errors made and it is your responsibility to get the money returned...(I wi... Read More »
 
 
 
Review Posted 4/27/2017
I FALL IN LOVE WITH KATA I5
I'm in love with the camera of my OWTEL KATA I5, since it's have 13mp back camera and the front camera is 8mp,my pictures are A-MA-ZING!!! The best part of it. My kata I5 has 1.3 Ghz Octacore, that's why it's incredibly faster and powerful than th... Read More »
 
 
 
Review Posted 3/12/2017
DO NOT BE FOOLED BY OWTEL
I DO NOT KNOW WHY THIS COMPANY EXISTS. THEY FOOLED A LOT OF PEOPLE BY TRYING TO GET MORE MONEY FROM YOU. EITHER THEY WILL CALL YOU EVERY OTHER DAY TO SELL YOU THEIR OTHER PRODUCTS OR THE BILLING THEY WILL SENT YOU IS ALWAYS TO THE LAST MINUTE. FOR... Read More »
 
 
 
Complaint Posted 3/7/2017
DON'T DO BUSINESS WITH OWTEL UNDER ANY CIRCUMSTANCES!!!!!!!!!!!!!!!!!!!!!!!!!
My Filipina wife and I have done business with these scumbags for several years. She was duped into buying a "smart phone" for a $100 that was supposed to work in the US and the PI. Trust me, it never did! No cellular carrier in the US recognized... Read More »
 
 
 
Complaint Posted 1/16/2017
DO BUSINESS WITH THEM AT YOUR OWN RISK
I have been a customer of OWTEL for 10 year atleast and I cannot tell you how much I regretted doing business with this company. Their customer representatives will hound you at every possible turn. I am not one to write reviews but after they che... Read More »
 
 
 
Review Posted 1/4/2017
Owtel Issues
This is furnished to assist others that have no response from OWTEL. You have to understand the Credit Card Collection Act. If you contacted this company and they promised you your money back, well the icebergs in hell will melt first. The law say... Read More »
 
 
 
Complaint Posted 8/3/2016
Your very poor customer service
Are you reading your terrible & disgusting complaints from your frustrated customers? How can you just let these go on without correcting your problems? You have no business running a company with poor and incompetent customer service attendants. ... Read More »
 
 
 
Review Posted 7/25/2016
Very unsatisfied customer of owtel
My girlfriend was brainwash of buying a cellphone from Owtel i believe they called it kata phones they took out money from her debit card in just minutes.Now when the phones arrived on the mail we open the package and the actual kata phones were m... Read More »
 
 
 
Review Posted 6/29/2016
OWTEL-A Wasted Time and Money
Jorel Tan account manager of OWTEl full of lies just to sell the kata product where I can call with no charge anywhere local and international but they are to send you a defective product (Kata) which will just last for a month I had this one befo... Read More »
 
 
 
Complaint Posted 6/6/2016
SSSSooooo Persistent!!!!
This company have a good connection which I can't complain at all. BUT, my ONLY complain is their customer service. When they call you to offer their product or their promotion for instance, they sell you a phone, etc, they shove it in your throat... Read More »
 
 
 
Complaint Posted 4/19/2016
No More OWTEL
Full of lies, misleading of selling you phone with no SIM. The agents are persistent to sell you the phone and stating that you will never have to pay to call the Philippines. To make it usable you have to download an APP called Dingtone.It's basi... Read More »
 
 
 
Review Posted 2/9/2016
STAY AWAY FROM OWTEL/. IT'S SCAM!!!!!!
Misleading & untrue marketing! Annoying & worst customer service! They will call numerous time to offer KATA phones until I was convinced to buy. But because of bad reviews, I cancelled & declined the mail delivery. And the phones was already rece... Read More »
 
 
 
Complaint Posted 11/28/2015
Drop Owtel
I received a call from a customer service most of the time offering me a kata phone until I was convince to get one, just to help out which I don't need one just to give to somebody in need. Since we closed the deal it is almost 2 months now I don... Read More »
 
 
 
Review Posted 6/26/2013
Drop OWTEL
Owtel's practice of selling their android tablet is comparable to car sales. They pressured my 80 yrs old mother to buy a tablet without disclosing any warranty and return policy. At the same time, in order for the transaction to go through, the b... Read More »
 
 
 
Complaint Posted 5/18/2013
OWTEL
Yes, it's the cheapest deal you can find for a long distance call but bad service, most esp. for emergency calls.I'd give it a 2 out of a 5 star. i'm poor so need to keep the service for its low rate of calls per min. If I could find a cheaper dea... Read More »
 
 
 
Complaint Posted 4/18/2013
Terrible Service
This company calls me at various times in the evening for NO REASON and many times have awaken me from bed. I have complained and written them to cancel my account completely. Read More »
 
 
 
Complaint Posted 3/21/2013
RIP OFF COMPANY DO NOT SIGN UP WITH OWTEL
I made the mistake of signing up with Owtel. They are a rip-off company. I was never late with my payment until 3 months ago, after I have mailed my payment, which they said they did not receive, they are charging me $5 for late payment charge and... Read More »
 
 
 
Review Posted 3/14/2013
OWTEL a company of robbers and crooks
This company is really bad... They call and harass you everyday even if its not your due date yet. I told them to email me my bill before due date because I moved and they didn't do it. For 11 dollars, they bothered me. And charged me late fee, it... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (866) 444-0585 Address   P.O. Box 7440
Alhambra, CA 91802
Website   http://www.owtel.com Email   bbb@owtel.com
Contact   David Chen Other  
 
 
 
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