Pacific Columns, Inc

Brea , CA 92821
1 star rating 1 stars - based on 6 reviews
We sell home improvement products online.  
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Building Materials
General Merchandise Retail By Internet
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Customer Reviews & Ratings
Posted 5/21/2013

Pamela B.
Absolute WORST customer Service
Purchased Columns for a job and had them shipped to our office a crate arrive and our receptionist signed for it.. We later opened the crate and then all the boxes to find that we had a damaged column, we called them to let them know.... they offe... Read More »
Business's response - by DanielMon 6/5/2013
Hi Pamela, Thank you for letting me know about your experience. We do everything possible to make sure our customers have the best column experience possible. What is your order number? I will look into the issue. Did you not receive an order ... Read More »
Posted 10/11/2011

Gloria J.
Review 10/11/2011
Do not use this company if you have any reasonable expectations of on time arrival! We have ordered from them in the past with fine results. We ordered the first week in Sept with a stated 10-12 day time production/delivery. For weeks we were g... Read More »
Posted 8/8/2011

Review 8/8/2011
We had ordered a columns from this company, they sent us wrong and refused to send us refund. Trying to charge us restocking fee of 20% out of $ 6,000 order. We are about to take them to Small Claim Court or get the lawyer to fight them. The col... Read More »
Posted 8/6/2011

Stacey C.
Review 8/6/2011
Had a horrendous experience with this company. They sent the wrong color shutters and then were totally unhelpful. Finally got the right color but delayed. Then they sent a third set that I never ordered and when I called about it, they couldn't e... Read More »
Posted 11/16/2010

Alan C.
Review 11/16/2010
Very BAD company. Called in & told them what we wanted, they sent out totally different columns. Talked to customer service, never got an apology and acted like it was our fault. Would not refund and wanted restocking fee plus shipping back. Sendi... Read More »
Posted 9/28/2010

Robert O.
Review 9/28/2010
Wrong Product and Hard Time Getting Refund My wife and bought columns and capitals from Pacific and they sent the wrong sizes and when we tried to get them returned and exchanged, they gave us a hard time and acted like it was our problem, then w... Read More »
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