Primecast

1.6 star rating Rating - based on 63 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Complaint Posted 8/26/2020
WORST INTERNET/TV SERVICE COMPANY
It's frustrating. Bad customer service, bad internet signal, and your money is stolen. in my case, they raised the rate more than 200% from one month to another. I have called by phone and they rarely answer, but when they do they do they don't so... Read More »
 
 
 
Review Posted 9/16/2012
Primecast , EVERYONE beware.
As I have read all your complaints against Primecast, I'm in the same boat. I'm in florida in a gated community that I've been black balled to get any tv for one year now by anyone that serves this area.... by one girl. I thought when a company we... Read More »
 
 
 
Complaint Posted 6/4/2012
Stay away!
Every bad review prior to this one is spot on. I think there are endless reasons why Primecast should disappear from the face of the earth. Is anyone even able to contact a rep from their new number (888-532-2980)? I've been moved out of the apts... Read More »
 
 
 
Complaint Posted 5/5/2012
PrimeCast is Connexion Technologies
This firm is a shell, it is one of over a dozen shell companies that is run by an individual named Glen Lang. The parent company is Capital Broadband. Primecast has sibling firms, a lot. These firms are shells where Glen Lang shoveled debt while s... Read More »
 
 
 
Complaint Posted 5/5/2012
Primecast in Chapter 11 Bankruptcy and Terminating Services May 10th Officially!
I have been a Primecast / Connexion Technologies Customer well over 2 years now and while the tech guys and upper management are usually a pleasure to deal with their customer service and "Tier 1" tech support is not. The company has always had ou... Read More »
 
 
 
Complaint Posted 5/5/2012
Primecast screws you from going to someone else
When Primecast hooked up my service they cut all my other lines in half. When I have someone else come out to connect service with them. I am told I have to pay to have wiring ran to my house. It's going to cost me $250.00 or more to have this don... Read More »
 
 
 
Complaint Posted 5/3/2012
Illegal Double billing crooks!!!!
Recently Directv has taken back full service from Prime-cast in our gated community. I was notified of this change AFTER I paid my monthly bill to Prime-cast. I paid prime cast $104.94 for the month of April. Directv billed me saying that I never... Read More »
 
 
 
Review Posted 4/30/2012
Contact Information for Primecast - since their main phone line disconnects and emails are ignored.
For all those needing to contact this company, you can try this number. 888-532-2980. Per the rep I spoke, they are not accepting their modems but they are still trying to bill for services that now belong to Directv so beware and save all billing... Read More »
 
 
 
Complaint Posted 4/27/2012
PrimeCast Gone
Thank goodness Direct has had enough complaints about Primecast that they have severed their relationship with them. I live in one of the communities that sold us out to Primecast. Now that they are gone there is a credit of $46.50 that Primecast... Read More »
 
 
 
Complaint Posted 4/25/2012
Primecast Is Horrible
Currently my phone and Internet have been down for almost 24 hours. When I call the service desk, it says that they are sorry, if you are having issues with phone and internet services they are unable to help us. And there are no other services in... Read More »
 
 
 
Complaint Posted 4/24/2012
Primecast finally go under?
I've had nonstop issues with Primecast since I got on with them last June. Services kept going down for no reason, once or twice every month almost. Hours of time logged on hold with their support or trying to reach them, hung up on me several tim... Read More »
 
 
 
Complaint Posted 4/4/2012
DirecTV gives Primecast the BOOT !
FINALLY !!!!! In an effort to protect their good name and brand, this week DirecTV gave Primecast the heave-ho and severed their association with Primecast on a nationwide scale. Primecast is a horrific service provider of Internet, telephone and... Read More »
 
 
 
Complaint Posted 3/29/2012
primecast is horrible and destorying directv
I was a very happy directv customer for over ten years and never had any issues. Then the place I live said I had to use primecast instead of dealing with directv directly. I lost half my channels rite away when primecast took over and it took ove... Read More »
 
 
 
Complaint Posted 3/27/2012
Primecast is Illegal and complete crap
I had the same situation last night. They doubled billed me and within a week. THis last bill wasn't due until next month. After waiting 20 minutes for an agent, the rep said that if you are opted in for automatic bill pay, they deduct it early (o... Read More »
 
 
 
Complaint Posted 3/27/2012
Primecast is Unsavory and Borderline Illegal
I have had Primecast Direct TV bundle service for 19 months. I would have dropped them long ago, but my apartment community forces residents to use Primecast, unfortunately. I would not mind, but Primecast service has been poor at best and the cus... Read More »
 
 
 
Complaint Posted 3/23/2012
primecast are rip off's
I HAVE PRIMECAST CAUSE THEY WON'T LET NOONE ELSE IN MY SUBDIVISION.. I HAVE HAD NOTHING BUT PROBLEMS SINCE I STARTED RECEIVING THERE SERVICE FIRST MY DISH FELL THE TECK CAME OUT AND TOLD ME IF I WOULDN'T HAVE BEEN POLE DANCING ON IT THAT WOULD HAV... Read More »
 
 
 
Complaint Posted 3/16/2012
Lousy Service
I had no choice when I moved into this community. I was immediately informed by the manager of this community that I had no control over the TV service. Or subscribe to cable. Cable is too expensive. So I tried Primecast. I quickly became tired of... Read More »
 
 
 
Complaint Posted 2/29/2012
Worst Company Ever Stay Away!!!!!!
Primecast is by far the worst company ever, I do not understand how they are still in business. I had to use Primecast in order to get Direct TV which I only wanted so I could get the NFL Sunday Ticket so not worth all the hassle I have went throu... Read More »
 
 
 
Complaint Posted 2/23/2012
Worst Service Ever! Run when they call
This was the worst service I have ever had. They tried to cancel our account saying that our credit card had not paid, but interesting enough we have the statements to prove what liars they are. Stay far, far away!!! Read More »
 
 
 
Review Posted 2/1/2012
PRIMECAST NEVER AGAIN
Previous cancellation for unsatisfied service on Nov 11/11

I decided to reconnect service because my job requires that I have internet service.
This next bill includes the disconnect charge and also, they charge me for a modem, because the dis... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (866) 671-1117 Address   3800 Park Central Blvd.
Pompano Beach, FL 33064
Website   http://www.goprimecast.com Email  
Contact   New Contact Other  
 
 
 
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