Rosland Capital gets an A+ rating from me. Here's why: About a year ago I invested in gold Numismatic (collector) coins from Rosland, not knowing anything about precious metals investment. However, I have concluded that the sales rep could have been more forthright and told me the true value of these coins and that they were collectors coins. So I bought four of these, hoping the economy would improve and I would be back to work shortly and I could hang on to this investment. That still hasn't happened. So I called Jamie at Rosland and he said Rosland would absolutely buy these coins back at the price I originally paid for them. Jamie represents Rosland professionally buy tackling, without hesitation, any and all worries and complaints from Rosland's customers. If you are in doubt email Rosland and ask for Jamie to call you. He put 5 grand back into my savings account. THANK YOU SO MUCH JAMIE. Looking forward to doing business again with you guys in the future.
Posted on 6/1/2011
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MY ADVICE: STAY AWAY!!!!
This company seems to be hoping to prey on ignorant or uninformed investors who are willing to overpay. DO SOME BASIC RESEARCH and you will find many other reputable companies who will sell you the same thing for MUCH LESS. They almost had me until I figured out how much i was being overcharged. Good luck.
Posted on 11/30/2012
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Rosland - are you kidding me?
These guys are scam artists. I simply wanted to buy a couple of one ounce gold coins (and knew what they should cost). When Rosland figured out they couldn't "con" me they told me I didn't know what I was talking about and hung up on me. Thanks anyway, guys!
Posted on 11/29/2012
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DO NOT _ DO NOT DEAL WITH THEM !!!!!!!!!!!
there are credable people out there NOT DHEM!!
Posted on 2/15/2012
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False and Fraudulent Advertising Claims
Rosland Capital claims on their new advert will William Devane that they absolutely will not be under sold.
When I contacted them to match or beat a heavily advertized competitor they admitted that they could beat that price, that it was below their cost.
If they can't back up their advetising claims then they should be sued for fraud.
Posted on 2/15/2012
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I have been working with Chase Greenich at Rosland Capital for under one year and it has been great. On the occasions that he doesn't answer the phone when I call, he always gets back to me that same day. I feel very comfortable because of the knowledge that he possesses with regard to all of the products they have to offer. Buy backs have always gone smooth, with checks arriving right away. I wouldn't work with anyone else. Great place to deal with - transparent, knowledgeable and honest!
Posted on 8/16/2011
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When I called Rosland capitol, I told them that my yearly gross, was around 50K. I told them that I wanted to begin buying gold as insurance against the shrinking dollar. I told them that I had 500.00 dollars to invest initially, with future purchases of 500.00, every couple of months, to begin with. I was surprisingly informed that gold is not for me. That they were not in the least interested in my business. I was advised to go on the Internet, and buy silver coins. If I wanted to buy silver, then I would have asked about silver. When I requested an information packet, on buying gold, I was dismissed like someone's idiot child, by an arrogant man who is probably about as old as one of my four sons. You can never tell what the future holds, and I could possibly have a bundle of money to invest within the next year or two. Rest assured, I will not be doing business with Rosland Capitol. They were rude and condescending without cause. Good luck. with that attitude toward a future investor, I'm surprised that you're having much success.
Posted on 5/24/2011
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My father purchased some gold coins from Rosland Capital in 2009. He passed away in 1/2011 and while going thru his papers, we discovered these coins. I contacted Rosland Capital to inquire about their value and how they could be redemmed. My initial contact with the Account Representative of Rosland was difficult and I filed a complaint with the BBB. However, Jamie Marsh of Rosland contacted and worked with me and helped me understand the process of buying and selling these coins. He worked with me to get the original investment back that my father had made and provided a great deal of relief for my family while doing so. I have developed the utmost respect for him and how he worked with me during this difficult time in my life. I would recommend Rosland Capital for people interested in gold transactions.
Posted on 5/9/2011
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I put $30,000 of my IRA into a gold ira last year when gold was around $1300 an oz. Today gold is over $1500 and I got my statement which states my gold value is $22,000 I asked why the decreas and they gave me a run around about buying a new car and being worth less as you drive it off the lot. I thought I researched them and saw the good rating bbb has but apparaently i was dumb enough that they robbed me.
Posted on 5/5/2011
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I received stellar service working with Rosland Capitol. I've worked with several people within the company, but no one has treated me better than Ian Rasten. I was very nervous at first, but he was such a great help. I have invested in gold my entire life and I believe they are one of the only good company's out there.
Posted on 4/29/2011
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Was thinking of going with Rosland capital and Eric called me and I told him I was still looking into it and that I have not decided yet and he asked me if I suffered from split personality disorders because I was not willing to do everything right now and change over my IRA!! Obviously I will not be doing business with Rosland or dealing with Eric.
Posted on 3/30/2011
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I had a really great experience with Rosland Capital. I've never been more satisfied and most of it has to do with the customer service, I couldn't have asked for a better account representative. The shipping is done exceptionally well, it only took around 8 days for me to receive my order. I look forward to conducting more business with this company in the future and I would definitely recommend using Rosland Capital for future investments.
Posted on 3/25/2011
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I've had a terrible time with Rosland. Ian Rasten has just been lying to me on every conversation we ever had. He said we made money just so I would buy more gold numeratic coins with him. He way over charged me for them to the point that gold would have to go to 5000 dollars an ounce for me to break even. They don't want to give you any money for your coins when it comes to buy back policy. Even though coins have gone up. It's a scan and a rack. Do not buy into and of the commercial guys on tv or radio. They all do the same thing. Buy bullion if you want to invest in metals. Stay away from Jamie Marsh at rosland too. He's a liar too I think it's only a two man job. I am so mad I fel for it. I want to shut them down and will try everything in my power to do so.
Posted on 3/21/2011
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A couple weeks ago I had a bad experiance with a Rosland Capitol employee.I contacted the B.B.B. and wrote a scathing review.This was a mistake! I should of contacted Rosland first.They would of put me in touch with their compliance officer who handles thier compliants.I could of spared my self the hassle of writing a bad review.I was contacted by Jamie thier compliance officer who was very apologetic and was quick to make things more than right.He went above and beyond to the point where I'm still amazed at the quality of customer service that was rendered.This shows how important thier customers and even POTENTIAL customers are to them.I will most definately be doing all my precious metal investment with this company who I now have the utmost respect for and I now know with certianty I can trust.I see now why they have an A+ rating.
Posted on 10/26/2010
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I purchased Gold from Rosland Capital and can only say thank you. The first time I called, they immediately helped to understand why I need gold and how to purchase gold. I can't say enough good things about Rosland Capital. Their staff is an A+ Score. Anytime I purchase gold it will be again with Rosland.
Sincerely,
STN
Posted on 10/25/2010
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Very dissatisfied with trying to sell my gold back to them. I want you to sign agreement to sell to them. I will not even come close to giving you your money that you paid. They offered use half of what we paid. They gave us an excuse "this is not the time of year to sell wait a couple of month and the price will go up". Waited and they said the exact same thing. Gold prices have double since we purchased our gold, but they still refuse to even give us what we paid.
Posted on 10/14/2010
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I heard the adds on the radio and thought I should check them out. I called and they sounded professional on the phone. They sent the paperwork promptly and followed up with a phone call to help fill it out. I began to feel uncomfortable when they started to push saying gold is hard to get due to the volume of large orders. They started a recording to create an transaction that would be legally binding which would hold some gold for me, but if I decided to cancel the order there would be a penalty and described the costs I would have to pay. When I told him I did not want to make any such order until I had funded an account with them, he rather gruffly said "ok, bye", and hung up on me. I am actually glad that he did this. After doing some Internet searching for scams related to this company, I found enough to know that I will not do business with them. I would not recommend this company to you.
Posted on 9/16/2010
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Received great customer service when speaking to a sales rep. However after the purchase went through. Everything I was promise did not surface. Approx. Delivery date shipment was suppose to be 20 coins to a tube. All shipped in one bag in which damage can occur to the coins. Sales rep never answered my e-mail nor phone calls. I would not recommend this company. My warning would be get it in writing from the representative. Promised that the shipment would be private without red flagging whats in the package well it was not. Good Luck in your future.
Posted on 7/19/2010
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I responded to the Rosland Capital commercials I saw on TV. As gold continued to climb in price, I began to consider it a serious investment. I called, and I decided to invest. The person I spoke with knew exactly what they were talking about. They explained to me in very clear detail how the transaction would occur. Upon agreeing to the terms, I sent them a check. Less then two weeks later, my gold arrived from Rosland. I'm happy that I did business with them because yesterday gold hit another all time high and I see my investment decision is paying off .
Over all, it was a pleasant experience. Very transparent and I would recommend them to any investor looking to buy gold.
Posted on 11/10/2009
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