2.5 star rating Based on 6 reviews
Our service empowers you to control your credit, with a Button™. Make your credit more accurate, complete and protected. ConsumerDirect® is the owner, maker and service provider of the SMART Credit™ system.  
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Customer Reviews & Ratings
Posted 9/27/2013

Melanie S.
I was searching online last month for setting up credit monitoring for Equifax DIRECTLY and somehow got on this site. I was thinking that this was their site but in fact it was a different one. They charge $10/mo more, and when i realized i immedi... Read More »
Business's response - by RachelleAon 11/14/2013
We have reviewed this account. The member did an internet search for When internet searches are done, many options appear in the results page (We do not control these results or the order in which they appear). In order for thi... Read More »
Posted 4/18/2013

Rae G.
Let me first say this I wish I had found this website sooner! I tried their free trial, and went to cancel it, and it said I had to call. THEY DON'T ANSWER! SO I went in and was like ok the basic account is not too bad 17 bucks a month to get my s... Read More »
Business's response - by RachelleAon 4/18/2013
Right now the hold time for customer service is less 5 minutes. Also, at anytime a caller can press 1 to leave a voicemail message. You will receive a call back within 24 hours. If you prefer, you can email A supe... Read More »
Posted 4/16/2013

S. C.
Really Enjoy
I have been with the company for over 1 year. I really enjoy their service. My score has gone up. I like their monitoring. I was applying for a best buy card and it told me right away about the application.
Posted 6/13/2012

Eric S.
Website VERY easy to use!
I have been a member for more than a year and the user interface has allways been easy to use and find what I am looking for. I only wish they had all the credit reports available but so far I have not been able to find another company that does.... Read More »
Posted 10/24/2011

Jeanne K.
Review 10/24/2011
I have been trying to close my account with for days now and can not get a hold of anyone on the phone or by email. Every time I call I am on hold for an hour. How can I cancel my membership with them without getting myself into a ... Read More »
Posted 7/12/2011

Emily C.
Review 7/12/2011
DO NOT TRUST SMARTCREDIT.COM!!! I opened an account and then closed it two days later. I decided paying $29.95 per month to stay informed about my credit was not right for me at this time in my life. I was then CONTINUALLY charged $29.95 for FIFTE... Read More »
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