Just got my Top Styler...
I never order stuff online with a credit card, there are a lot of incompetent people who work offices... it makes for bad impressions on a product simply based on a bad experience with a company's awful staff.
I picked mine up on sale at an As Seen On TV store, so I got it at a nice discount. Took it home yesterday, eager to try it out. It took longer to heat up than I thought it would.
Getting the looped hair into the shells is easy if you use a wand or styling tool (or a smooth-handled brush in my case) that allows you to wrap the air around it instead of your fingers. Just loop, loop, loop, then slide off and clamp into the shell. I was surprised there were enough shells to do my whole head, I have a lot of long hair, but I wound up with a couple left over.
(it came with 15 shells, 10 heating spots, so as I used the first five I clamped a new one in each spot as I went)
It took me about 10 minutes to get all the shells on, and I was only particularly careful with the front stuff. Getting the curled hair towards the back stuffed into the shells while still looped properly was a bit tricky, and I rushed it, couldn't really be bothered to do it right. I was running behind meeting my boyfriend for dinner, so I didn't actually leave the back ones on long enough (they were still warms when I unclamped them). I let down the curls, finger-loosened them, gave a spritz of hairspray, clipped it back loosely, and went to dinner. My boyfriend complimented me on my supercute curly back-do. I kept checking my hair to see if it was straightening out all night, but it held. I got home, let out the clip, ran my fingers through it... my hair was still very wavy/curly. I was pretty pleased.
When I got up this morning, my hair was STILL wavy/curly. Until today I had never seen my hair stay wavy overnight unless I damp-set it with foam rollers and used a hood to dry with lots of product.
All in all, I've just started using it and I'm excited to see what I can do if I take my time and do it properly with a setting product. I'm pretty impressed.
Posted on 7/20/2012
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Total scam
I received the product there was no invoice included with my order. They proceeded to charge my credit card $39.99 for 2 consecutive months. I tried to contact them no response. There was no mention of this monthly charge when I ordered online. I had taped the infomercial and there was also no mention of the monthly $39.99 charge either. I would never had bought it if I knew it was going to cost me over $140.00 Canadian. Total scam
Posted on 7/7/2012
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Topstyler does not work! Plus I canceled shipment months ago and they keep charging my acct.
I have called several times to request that they stopped send the stuff. And they still continue to charge my acct and send the stuff and I mark it return to sender each time. Now they are saying that did not receive any shipment back.. ,, plus to top it off per Paloma , she doesn't show any records of me calling in....fed up with this sorry excuse for product and the company...
Posted on 6/7/2012
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Perfect for the look I'm going for!!
I use my Top Styler quite frequently. I can apply the clams pretty quickly now although it did take some time to master putting them on my own head. I find that if I put them on BEFORE i get dressed and do my makeup that once I am done with all of that, they are ready to be taken out. Time Management people.
As with any other curling tool, you need to use some type of hair spray or holding agent to hold the wave/curl throughout the day, that's just common sense. Even your hair dresser doesn't style your hair without some type of product to keep the hold. All in all I love my Top Styler.
Posted on 5/14/2012
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Love it!
I received my topstyler a week ago and I have been using it on my hair and my daughter's and I absolutely love it! It is easy to use and the curl is so pretty. I am so happy with the results.
Posted on 5/14/2012
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Top Styler
I ordered this product, I'm a stylist and very familiar with curling irons, hotrollers, and flatirons. This product might be easier to put in someone Else's hair instead of your own. When I was finished it looked ok but had fuzzy ends and the curl held no longer than any other tool I use in my hair. I called the company to return and he said it takes several weeks for your hair to develop memory to the curl...what? hhahha that's funny. To get the same curl use a large iron with a spray setting solution than clip the curl with a plastic clip and let it cool you have the same look,,and mine than wasn't fuzzy on the ends.
Posted on 3/4/2012
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What a joke...this product is not worth your money!
I bought this product after months of debating with myself on spending so much money on myself. In September I orderd the Top Styler with the buy one get one free, with I thought was a great deal. After waiting for almost a month, I was so excited to try them out. I have good hair, its mainly straight, in long layers below my shoulders, it styles well with a hair dryer, hot rollers, straigtner, and even a curling iron. So I figured this product would help me save time and give me the results I needed without having to use the a curling iron and rollers. So I tried them, and I am so disappointed, I dont think I have ever bought anything so worthless in my life.
They dont hold any kind of curl, or wave much less a kink. I know how to use thermal protectors, leave in conditioners, I am not an idiot when it comes to hair. This wasnt rocket science. BUT I figured I would just try them again..later, well I have tried to warm them up longer, leave them in longer, have someone do it for me, and they are not even worth describing!!
Dont waste your money, and I know I bought them in September and its to late to get my money back. But honestly I just want an address to send them back. I dont care if I dont get my money back. I dont to waste another moment (after this buyer beware review) with this company.
Really I have used cheaper products from Walgreens, CVS and Walmart that work ten times better.
I am so disappointed in the TOP STYLER!
Posted on 2/27/2012
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TopStyler Does NOT Work!
I bought it after seeing the commercial on tv. What a disappointment! They make you think it only takes 15 minutes to do your hair. That's a joke! After heating up, it took at least 20 minutes, and all 20 clams, to roll all my hair. THEN, you have to leave them in for about 30 minutes to completely cool down before you can remove them. They don't tell you that part in the commercial. So, in all, that's almost an hour! Plus, your hair has to be completely dry before you can use it, so I have to wash my hair, dry it, and then spend another hour using this product. Also, dry hair does not cooperate well when you are trying to roll it around your finger and then stuff it in the clam. It kept unrolling and was very difficult. Once the clam was in place, then were sliding off. On top of all the time and effort, the curls don't last. In just a couple hours, the curls were gone. In the commercial, they don't show you time lapse what the girls hair looked like in one hour, two hours, or by the next day. So, in all, a total waste of money. I called customer service. They put me on hold and then disconnected me the first time. The second time I called, the connection was really bad. After being transferred to a supervisor, they told me they would NOT refund my money because I was a few days past the 30 day trial. They force you to buy 2 of them (the second isn't really free, you are paying for it because the product is ridiculously expensive) and now I am stuck with 2 products that are completely useless! Save your money and buy a $10 curling iron!
Posted on 1/24/2012
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Topstyler
This is such a crummy product, curls fall out, won't hold the curl for any length of time. The full cost is 119.00 or basically your paying for both, the other one is not free. If your not happy with the product call customer service so they can be rude and not help you or put you on hold for along time.
Posted on 1/24/2012
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Top Styler--AWFUL PRODUCT/SAVE YOUR $$$
I, like many, was intrigued about this product so bought it from their infomercial. I received it promptly and promptly learned that it is the biggest piece of garbage. The curls fall out of your hair within 1 hour after completion. The "shell" clips are clunky and uncomfortable around your face as they smack you in the face when you move around while wearing them until they cool as recommended. I tried to return it and was 1 day past the 30 day trial. The customer service rep gave my no leeway, would not transfer me to a supervisor and was plain nasty. This garbage product isn't worthy of a garage sale-----right to the dumpster for this one. Read the many complaints on the web before you buy---DON"T BE FOOLED!!!!!!!!!!!!!!
Posted on 1/21/2012
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Price & Shipping
If you do not want to purchase online buy at CVS or Target for $99.99. If you don't like it, take it back.
Posted on 12/31/2011
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Beware!!! Do not order Top Styler unless you have $150+ to throw away
I ordered the Top Styler from the commercial. It took almost 45 days to receive it. I followed the book and video. The Top Styler does not do what it says it will do. Very deceiving!!! I called to return the unit, but was past my "30 day" return. Customer service was very unwilling to find a solution. When I advised that the Top Styler did not curl my hair the way it was suppose to, they basically advised too bad, that I was past the 30 day return policy. I asked why they would not stand behind their product and all they kept saying was that I was past my 30 day return period.
If you have mid length or longer hair...have 1 to 2 hours a day to do your hair...and a bottle of hair or styling spray to use a day...and want half curled hair...then you may like this product.
I WOULD NOT RECOMMEND THIS TO ANYONE...SO IF YOU ARE CONSIDERING ORDER A TOP STYLER...THINK TWICE BEFORE YOU THROUGH YOUR MONEY AWAY!!!
Posted on 12/29/2011
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No help from customer service
I got my Topstyler this afternoon and the 1st thing I noticed was I had no "Topstyler Look Book. I called Customer service and was informed they could not send me a book -something vaguely stated about a printing shortage. Then I thought maybe I could learn what I needed to know be watching the DVD and it was absolutely a dud. It would not play on any of my DVD players. Customer service was not available - closed for the day. The Topstyler works fine and I suppose by watching all the videos online I'll be able to figure it out on my own but I think after spending all that money a company should be more willing to accomodate its customers. I was very leery of ordering this and I should have listened to what I have heard from others about experiences ordering from infomercials.
Posted on 12/14/2011
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The amount to pay
I don't think they are deceiving as people say. They do give total price in the advertisement. It looks like everyone getting upset over the total price. I have ordered this after doing research and i love it. I checked out the website. Then I checked out the reviews. Both the commercial and the website say 14.95 plus shipping TRIAL offer then will be 3 payments of 39.95. So you take 39.95 times 3 plus 14.95 and shipping and you get you total price. And if you tried to cancel in the 30days and can document it which means you will need a copy of your phone record to show you called them in the timefram document who you spoke with and if they refuse to allow you to return or give you return auth number then you have FULL dispute rights with you credit card company you have to keep the merchandise available for return to the merchant. Your credit card company issues a temporary credit to you and files the dispute on your behalf. The merchant does have the opportunity to rebuttal. If they find in their favor then you get rebilled. So alway document your calls and request that proof for the phone call be given from your phone company so you can have a strong dispute.
Posted on 12/7/2011
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Top Styler
I have read a bunch of reviews about the Top Styler. Alot of people don't use hair product to help hold the curl in. Hair product like one for heat styling is a must. Top Styler is a great product and you do not have to buy from the infomercial. You can buy this product from a few retailers and on t.v. shopping channels for alot less price. Girls you should really try this product.
Posted on 12/4/2011
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Do not order from this company, I had no idea about the 30 trial and am being charged extra money, A LOT of extra money. They will DO NOTHING to help me out, they are saying there is NOTHING they can do to refund my money. I have worked in retail, there IS a way.
Posted on 11/28/2011
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Don't waste your money! Topstyler doesn't work!! I don't have unmanageable hair and it doesn't last. They claim it lasts 3 times longer than a curling iron but that couldn't be further from the truth. I have shoulder length, fine hair and my curls fell 15-20 mins after I took the c clips out and I left them in for 45 mins! It's unfortunate that it doesn't work, but you know how informercials are - they make the product appear to be something it isn't. I should have know better because I was a sucker and bought the Instyler too and what a mistake that was. Please don't waste your money!! I also tried it in my mom's hair, my sister's hair and my friend's hair and it didn't work! The curls fell almost immediately. Do yourself a favour and put your money towards something worthwhile.
Posted on 10/31/2011
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I purchased the Topstyler,by Instyler, Caldo Caldo LLC this past summer. I purchased it over the "as seen on tv" for the $14.95 trial run. I never received an invoice explaining the "rules and regulations", or to simply say ,this is what you got ,you have until this date to return otherwise on these three dates this amount $39.99 will be taken out of your account for a total of...$120.00+.So anyway I called to return and BTW found their number over a Google search since i had no paperwork. They stated that I still had 15 days to return the item and what was the problem. I simply told them that It wasn't working for my daughters or I as we'd hoped for. He suggest I get this DVD sent to me and I will have an extended 21days to return.I said fine.I called back about 2 weeks later said it's still not working for me I would like to return it.Well little did I know and come to find out..saying a 21 day extension doesn't mean how it sounds! Its 15+6 days totaling 21 days..so now I've missed to return something I tried to do in the first place and after numerous calls I have gotten nothing but customer DIS-satisfaction! AND don't get to return a product that doesn't live up to it's expectations!!!
Posted on 10/26/2011
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dont understand some of these. i had a great experience when ordering. got my topstyler ,was a little awkward wrapping the finger curls but my hair turned out gorgeous. now after using it everyday i'm really good and quick at wrapping my hair with c shells . love my topstyler
Posted on 10/21/2011
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Just an FYI...Harriet Carter has the top styler for 99.99 plus shipping and I trut them with my cc info. I wouldn't trust this company according to the reviews here. Also, They are very sketchy telling you you can try it for 14.99 and I never saw the total price. They may have showed it at the end of the infomersial but I didn't want to sit throught what seemed like hours of repeated content to get the final price. I called and asked straight up what ot would cost and thought wow, they have some nerve. It will probably be in pharmacies or Bed Bath and Beyond real soon if not already.
Posted on 10/21/2011
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