Great Service From Berry Catherine @ MMOXE
Berry Catherine ( Great Service Rep Ever ! ) Fast Service Friendly.
MMOXE Has a Great Service Team....
+10 For Berry Catherine Customer Service.
Thanks for your Business.
Posted on 4/13/2012
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RIPOFF
I ordered Everquest 2 Platinum. I was billed and then I recieved email that it is out of stock please wait 3 business days. This websites is selling a product they dont even have. Major ripoff. Tricking customers into thinking they will do instant deliveries then making you wait 3 days for them to farm it from a chinese prison.
Posted on 2/2/2012
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BEWARE!!
Delivery from this company is very unsafe! I received plat very fast and in full. BUT one day later i was contacted by an in game GM and she said that I had recieved plat from a KNOW PLATINUM LAUNDERING ACCOUNT! The plat was removed from my account and my account was suspended. I tried to contact MMOXE many many times. first by rporting a problem, then e-mail, then phone. No response. In fact no answer at the phone number at all, by the way the phone number is for a cell number. Then I tried the live chat help. The first person I talked with said that someone would get back to me from the delivery department. I heard NOTHING. After a week I decided to try again. I explaind my situation and said that i beleive i am entitled to a full refund since the delivery was made from a KNOWN PLATINUM LAUNDERING account and the plat was removed from my account and my account susupended. I was immediately told "We will NOT refund your money since the delivery was made". So ...Just be aware that MMOXE ...does NOT REFUND,
will possibly deliver from KNOWN BAD ACCOUNTS,do not answer phones,do not reply to emails.
I have used other Plat exchange services. and this one did have the lower rates. But this is probably why. Very Very risky.
I have only had bad experiences with MMOXE. I just suggest you try a company that will back up their servies. And probably have a real phone instead of a cell phone for the company.
Posted on 1/24/2012
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I ordered in game currency for Dragon Nest twice from this company, the first time worked great and I actually purchased a relatively small amount to check to see if I would get the money. The second time I bought twice the amount and was told they were out of the in game currency. I waited and the next day prices went up but I checked everyday for a week and a half. Finally my friend made a purchase from them at the new prices and got his in game currency the next day. So I messaged them asking like normal and was old they were out of stock so I brought up my friends account and order number and they said that I MUST BE MISTAKEN even though I was sitting right next to them.
In the end I had to threaten (promise) legal action from the military legal office before they sent me my currency which they were apparently not out of because I got it 2 minutes after saying that. Never do business with them.
P.S. I give them 2 stars because my first order worked and because it at least appeared as though customer support was trying to help.
Posted on 9/20/2011
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I purchased a CD Key from this company and was sold a used CD key. MMOXE continued to stand behind the used CD key they sold me, even though the Game Manufacturer provided me with information showing that the games CD key was used on another account before it was sold to me. MMOXE refused to refund me my money on multiple occasions. I have filed multiple complains with multiple agencies over this issue. I even went as far as reporting it as a debt to business credit reporting agencies, still no response.
Posted on 8/20/2011
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I thought Vivian was doing her best. For some reason she didn't think to send me the image of the CD-Code over chat after trying to send the email 20 times but I know she was trying. I got what I paid for eventually. I was strange that I had to send them my Drivers license for billing verification but it wasn't too difficult.
Posted on 6/28/2011
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Customer service was great Kristeen, checked on my order and even tho there was a little confusion, she would not stop helping me until everything was taken care of and I was 100% happy. She did a great job. Thank you Kristeen, I do recommend this company. I have used them over the years and have always been treated good.
Posted on 6/3/2011
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I was very skeptical at first, but I purchased a CD key for a game and instantly received my CD key in the support chat and it worked!! You can trust this website. Thank you Nia for your wonderful support! A+++ website. This is not a fake review, I am from Chicago, Illinois.
Posted on 3/29/2011
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well this company , for me is the best out there in the web, with the lowest
price and best customer service. Dan was my customer service guide and I definitely recommend him, he was polite even when I was being impatient, asking about my order, i was about to cancel it , because i was so impatient that i coulndt stop, but Dan help me to the end , with all. Dan a very kind person , and all of you people who order, i really recommend dan , in my opinion he is the best one in the company . I will be back soon , to buy more and more , :) i love this website MMOXE ,best one .
Posted on 2/23/2011
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I just like to say this site they do offer great customer support, clear up to the point when you get banned from receiving in game items from them. as CCP from eve online put it. they use hackers to steal in game currency from other players, also they illegally use credit card info. i was regretibly banned from eve due to using this service not for break EULA rules but for actually associating myself with these people, cause they are widely known for illegal activities as it was put by CCP
Posted on 2/1/2011
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This vendor supplied $10K Lindens for Second Life by consumer PayPal advance purchase. Within minutes, the receiving Second Life account was frozen by Linden Laboratories and this freeze, by security team at Linden Laboratories, lasted for 2-3 days until 'billing' was called and referral was made to the Second Life fraud team in their security operation. While the security team reactivated the user account, it is now restricted to $7800L purchases in currency transactions per month. After reactivation, and contrary to Linden Laboratories TOS, and without any written documentation, the transfer of $10K L from this company was seized, after purchases had already been made (with objects restricted to the user account). The vendor was notified and, after multiple inquiries, failed to provide any evidence of ownership of the funds transferred and did not deny participation in any fraud scheme. The matter was disputed through PayPal, and, as intangible purchase, PayPal, while flagging the seller account (B2FORCE) as alleged to be engaged in fraud, did not initially honor a refund request. The refund request was eventually honored (as it would have been charged back from the card issuing bank anyway) by PayPal and the seller was referred to PayPal security team for alleged fraud based upon executive response referral. The company inundated customer with numerous requests, often duplicated, in broken English, for screenshots and documentation which were provided - with no proof that they actually ever had anything more than either computer hacked Lindens or Lindens purchased with stolen credit cards as the currency source in the first place. The fact that they delivered something to the account is their only supporting argument - no proof has been provided of the source of the transferred funds AND no attempt at customer resolution was made which their website touts.
DO BUSINESS WITH THIS COMPANY IN RELATION TO LINDEN LABORATORIES/LINDEN EXCHANGE AT YOUR OWN PERIL!!! It is not API approved and, under the Linden Laboratories TOS, the currency credits transferred can be seized by Linden Laboratories at any time.
The company is located in China although the business lists a California phone number. Their website, after second review, contains numerous typos and misuses of idioms and phrases which should be a tip off to offshoring and possible fraud.
Posted on 9/19/2010
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I had to call THEM to get my order the first time, then the second time I waited for over 2 hours, they didn't respond to emails. They didn't send me order status.. they did respond to the phone after the second call and I'm still waiting for my order to be delivered or for them to at least refuse it and tell me to take a hike.. I recommend using another source to buy in game currency.
Posted on 8/21/2010
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I want to give you some guides on purchasing through mmoxe here. Mmoxe support many popular games including Dark Age of Camelot, Guild Wars, Star Wars Galaxies, Eve, WOW and Aion.
You can track your order using one of three different methods, through a cookie, through the transaction number that you receive by email after you make a purchase or through your mmoxe account if you were logged in at the time of purchase. This makes it easy to estimate when you will receive your order.
Posted on 5/27/2010
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