Shannon G.'s review of HireRight, Inc.

HireRight, Inc.

Customer Reviews & Ratings
Complaint Posted 6/11/2019
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HireRight?? Cannot even verifiy current employer
I have never had the pleasure of having HireRight do a background check on me, until now. As if the hiring process isn't difficult enough. Now I feel as though everything that I have ever done since I was 13 is under a microscope. I have disclosed everything to them to help the process move smoothly. This morning I received an email stating that they cannot verify my current employer. I have sent them all the information they requested. I have landed a dream job, and now from the time I wake up until the time I go to bed I am worried. I have read a lot of the reviews for this company and it is horrible. Are they really that bad? Do they really screw things up for so many? For the life of me I cannot understand why any reputable company would continue to use this service. In a quick search I have found that they have been sued twice for misrepresentation of fact, and not resolving disputes. As well as violating the FCRA. This resulted in a total of 282.6 million dollars being awarded in one way or another. This doesn't even cover what the companies themselves had to pay. just for two companies got slammed to the tune of 7 million dollars. I currently work for a DoD contractor so I know my background is good. But the stories I have read here are terrifying. I hope all works out for me. They have created a feeling of unease somehow. What a shame. Also my brother had a dealing with them not to long ago. His chances for the position were killed over 2 errors. Even with his High School Diploma and Transcripts in hand, they didn't accept the documentation. Also one of his references made a smart a** remark when they called, something about not talking to foreigners. The man tried to rectify the situation. But they just kept the reference as unverified even though they spoke with him on multiple occasions. Due to those two discrepancies he did not get the job. Update: After speaking with my HR department at my current employer. I have found that they didn't even try to contact them. No phone call, email, or snail mail. Now I am truly wondering if they are even competent.
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Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website Email
Contact   Sarah LaChapell Other  
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