Sean L.'s review of Spokeo, Inc

Spokeo, Inc

Customer Reviews & Ratings
Complaint Posted 10/6/2013
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Save your money
The information is inaccurate and unreliable. The username search function doesn't work either. Google will give you more up to date info with no credit card needed. All you will get is an apology. No refunds. What is the point of paying to look up someone
if their machine can't find them?
Business's response - by Spokeo, Incon 10/10/2013
Dear Sean, Thanks for the comment. I'm sorry to hear that our services did not meet your expectations. For reverse user name searches, content posted on social networks varies widely from username to username and, as a result, Spokeo cannot guarantee any accurate or full profile information. In addition, Spokeo preserves and protects the privacy terms of all third-party content and does not grant access to private profiles or blogs. Our information depends entirely on the amount of digital footprints left by usernames as well as the privacy settings maintained by the user. Please feel free to contact us via our contact page, as we wish to resolve this issue for you. Again, I apologize for any inconvenience. Sincerely, Spokeo
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Additional Business Information
Hours - Available by phone, email, & chat 7 days a week from 5AM to 8PM Phone   (877) 913-3088 Address   556 South Fair Oaks Avenue, Suite 101-179
Pasadena, CA 91105
Website Email
Contact   Customer Care Other  
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