Angela D.'s review of

Preferred Members
AmeriEstate Legal Plan, Inc.
4.6 star rating 0 miles
Balboa Capital Corporation
3.4 star rating 0 miles
3.7 star rating 0 miles
4.0 star rating 0 miles Hot Deals
Customer Reviews & Ratings
Complaint Posted 4/30/2014
. 1
. 0
LegalZoom was the opposite of helpful. If 0 stars were possible, that is what they would receive. I signed up with them to start a sole proprietorship - even had multiple conversations with customer service agents who set my account up with what I was
told would be necessary for my business to be up and running. Two months and $165 later, they filed a DBA and did nothing for my actual license. When I called to ask where the license was, they THEN informed me that they do not handle business licenses and
only prepared what was necessary for my business name. When I expressed my incredible dismay about the price I paid for a service that is not only ridiculously simple but also not worth $165, I was told that $99 of it was the price of them filing for me. I
have wasted large amounts of money now - thinking that I was cleared for a license that they could not get for me. No one bothered to mention that in my conversations prior to placing an order that they set up for me. Now, I am out time AND money, which are
incredibly precious in my position. I will NEVER do business with them again, and I will ENSURE everyone that I know stays away from them as well. They were clearly looking to make a quick buck off of someone who was asking for a pie and received a sliver.
When I was discussing my concerns with them (very respectfully) I was hung up on by one of their agents as well. Thanks a lot, LegalZoom.
Business's response - by LegalZoomon 5/1/2014
Hi Angela D., We couldn’t be more apologetic about your DBA experience with LegalZoom. When we make a mistake we want to fix it. Please contact us at for assistance so we can resolve this for you as quickly as possible. LegalZoom
Was this review helpful? (3)
Send Message to Reviewer
Report abuse
Additional Business Information
Hours   Monday–Friday: 5 a.m.–7 p.m. PT Saturday: 7 a.m.–4 p.m. PT Closed Sundays Phone   (323) 962-8600 Address   101 North Brand Blvd. 11th Floor
Glendale, CA 91203
Website Email
Contact   Chyna Payne, Social Media Manager Other  
© Copyright 2017 TrustLink All Rights Reserved.