TigerDirect, Inc.

2.7 star rating Rating - based on 28 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Complaint Posted 7/14/2014
high pressure sales
Was not really impressed with the tigerdirect in miami, the sales guy was really all over me and made it uncomfortable to shop around. Will not be going back. Read More »
 
 
 
Complaint Posted 1/1/2013
Wretched Return Policy
So they sent me this bunk barebones kit for Christmas. All of the parts had good ratings on their site. Graphics card was flat out broken. Motherboard had ports failing. High wattage power supply was unreliable. Not too great for a highly rated ki... Read More »
 
 
 
Review Posted 6/20/2011
Review 6/20/2011
I recently had to call the "security verification" dept. 18889998800 it pretty odd when they ask me questions sounding like i'm filling out information to pull up my credit report. why? so they explained to me that they don't have any further info... Read More »
 
 
 
Review Posted 5/28/2011
Review 5/28/2011
Fast Shipping, Great price. I will buy again from them. Thank you Tiger Direct Team. Read More »
 
 
 
Review Posted 1/28/2011
Review 1/28/2011
They got a good price and really great deal on some of their special. I bought my external drive from them. got a good deal, fast shipping and arrived with no problem. Read More »
 
 
 
Review Posted 10/13/2010
Review 10/13/2010
Tiger direct is awesome... I have been using them for my computer needs for years. Service is always quick, and ordering is always painless. I've never even had a problem with anything I've purchased from them.... I know thats the manufacturers de... Read More »
 
 
 
Complaint Posted 10/11/2010
Review 10/11/2010
Hello, My name is Ismail from Security DVR, Inc. I usually purchase computers, monitors, TV's & other accessories from your store and never had problems with products before. Now I have problem with a 40" APEX LCD TV that I purchased on 7/16 and... Read More »
 
 
 
Review Posted 9/18/2010
Review 9/18/2010
I used to order from TigerDirect all the time without any problems. I have now found the wonderful light of God that is Newegg so I don't order from TigerDirect often but I have never had any problems with them. Their products, packaging, and ship... Read More »
 
 
 
Complaint Posted 6/17/2010
Review 6/17/2010
I recently purchased an item from Tiger Direct for which their was a coupon code. Upon placing the order and paying for it using Pay Pal with an instant withdrawal from my bank, I noticed that I had not been credited with the $20 value of the coup... Read More »
 
 
 
Complaint Posted 5/14/2010
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Review 5/14/2010
WHEN I MADE MY PURCHASE AT TIGERDIRECT 2 OF THE ITEMS HAD REBATES ATTACHED TO THE PURCHASE. I WAS INFORMED TO DOWNLOAD THE INFO WHICH I DID. I WAS INFORMED TO GO ONLINE THAT THE ONLY WAY I COULD COLLECT THE REBATES WAS TO DO IT ONLINE. I WENT TO T... Read More »
 
 
Business's response - by Tiger CSon 6/8/2010
We apologize for the experiece you've had filing for your Rebate. Your post does not provide any details such as order number or account # number etc, so we can assist you accordingly. We will make sure your rebate gets processed. Feel free to... Read More »
 
Complaint Posted 5/5/2010
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Review 5/5/2010
4/2/2010 At approximately 4:35pm I placed an order with tigerdirect.com for some 8x DVD-R Discs. I realized within a few minutes that I couldn’t afford their price, and that placing this order with them was a mistake.At approximately 4:49pm I call... Read More »
 
 
Business's response - by Tiger CSon 6/8/2010
We apologize for the inconvenience. The items that were ordered were “drop shipped” items, this means they come from a third party warehouse and shipped from another location. The order was quickly placed and then requested to be cancelled upon yo... Read More »
 
Complaint Posted 3/8/2010
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Review 3/8/2010
I purchased a blu-rey player at Christmas. When it arrived it dii not work. I called tiger direct customer service. They told me I could send it back at my expense and wait 2 weeks for another one to be sent out. Or I could purchase another player... Read More »
 
 
Business's response - by Tiger CSon 3/23/2010
We apologize for the experiece you've had. Any package returned to us properly authorized, gets processed within a few days of arriving to our warehouse. Your post does not provide any details such as order number or account # number etc, so we ca... Read More »
 
Complaint Posted 2/23/2010
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Review 2/23/2010
This company sells "refurbished" electronics and buries that fact in the product description. I made a purchase of a monitor in August of 2009 and did not pay close enough attention to the description as I should have used a magnifying glass to re... Read More »
 
 
Business's response - by Tiger CSon 3/23/2010
We're sorry you were not satisfied with the purchased product. Please be advised that all the products we carry of refurbished condition have the "refurbished" specification within their description. Such condition is as well reflected throughout... Read More »
 
Complaint Posted 2/11/2010
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Review 2/11/2010
On February 9th, 2010, after purchasing over $1700.00 of electronics over a 2 year period, I ordered another $430.00 of merchandise and received a defective ACER laptop that did not boot up the first time out of the box. This supposedly refurbishe... Read More »
 
 
Business's response - by Tiger CSon 3/23/2010
If is unfortunate the Acer unit you got was defective. Please be advised we do stand behind our 30 days return policy, and the experience that you had it's not typical service, not was it intentional. If you've been a long time customer as you exp... Read More »
 
Complaint Posted 2/10/2010
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Review 2/10/2010
tiger direct is the worst possible place to buy pc parts from. I have had two negative experiences with them. Both items came defective and both times I had to wait very long periods of time for a refund. My most recent order was over 2 weeks ago... Read More »
 
 
Business's response - by Tiger CSon 3/23/2010
We're sorry the merchandise was defective, though we have reputable vendors, these are instances that we'd have to bring to their attention to make sure all the appropriate quality checks took place before the merchandise was sold to us. Please... Read More »
 
Review Posted 1/27/2010
Review 1/27/2010
Purchases computer Dec. of 2008. Had problem with cooling fan, other that that works fine Read More »
 
 
 
Complaint Posted 12/21/2009
Review 12/21/2009
Somehow I was signed up for TigerDirect.com's email list - I have never purchased anything from them. Consequently, I receive two emails a day from their ad system. I have tried unsubscribing from their emails on three separate occasions over the... Read More »
 
 
 
Review Posted 12/16/2009
Review 12/16/2009
This is the first time I order anything from Tigerdirect and I am very disappointed. I purchased a 52" Sony Bravia TV Black Friday 2009 and the promise ship date was Dec 1 to arrive by Dec 7th. Its Dec 15th today and I still don't have my TV, in f... Read More »
 
 
 
Complaint Posted 12/16/2009
Review 12/16/2009
I think the reason their stuff is so cheap is because they sell seconds, and refurbished items. They are a rip off Read More »
 
 
 
Review Posted 12/11/2009
Review 12/11/2009
I have been a customer of TigerDirect since 2006. In every instance, the product(s) that I ordered were on my front doorstep within 3 or 4 days. It is very rare that any of the products they sell are damaged or missing something or not working. Th... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (800) 800-8300 Address   7795 W. Flagler St., #35
Miami, FL 33144
Website   http://www.tigerdirect.com Email   rosemary.lindsay@tigerdirect.com
Contact   New Contact Other  
 
 
 
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