Customer Reviews & Ratings
Complaint Posted 5/9/2012
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I was actually considering to hire them but the lie to me and set me up.
I fell in the trap and sign a contract with them after getting a discount of 3,000 from 19,000 to 16,000 (for roof replacement) this is on top of 15% discount of original quotation of around 21,000. The very next morning after reconsidering, I sent my cancellation notice, then I received a very rude call from a 'manager'. After I told him I needed more time to make my decision he sent a guy to my home to sign a 'materials' release form. The guy offered me a discount to 15,000 which I thought it was more reasonable price and I was actually considering it but I told him I need more time to make my decision. He gave me some addresses for me to check their work on roofs and the guy told me he would come back the next day. He never came back. I received a call 3 days later after the cancellation expiration period was over, from 2 'Managers', they told me I had no choice but take the service. I told them I did not want the service. They threaten to take me to court and made me pay 50% as cancellation fee. I stood by my position that I did not want any business with them and finally they hang up on me.
 
 
 
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Additional Business Information
Hours   Monday-Saturday 7am-4pm Phone   (310) 534-1033 Address   1602 Lockness Place
Torrance, CA 90501
Website   http://www.pacifichomeworks.com Email   marcusm100@sbcglobal.net
Contact   Marcus Mac Other  
 
 
 
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