Sylvia S.'s review of Advance Cleanse

Advance Cleanse

Preferred Members
Scuba.com
5.0 star rating 0 miles
Discountmugs.com
4.5 star rating 0 miles Hot Deals
Brake Performance
3.3 star rating 0 miles
Camelot Living
4.8 star rating 0 miles
         
Customer Reviews & Ratings
Review Posted 3/25/2010
. 1
. 0
Review 3/25/2010
Beware! Earlier this month (March 2010), I ordered a trial offer of the Advanced Cleanse, and didn't mind paying the small $5 fee for that, and I received the product. Then they e-mailed me saying I had 14 days to cancel before a 6-month membership costing $169 ensued; I e-mailed them to cancel, and even received an automated response with a ticket#. Then, they charged my bank account more than the $169, wreaking havoc on my bank account. When I called to try to straighten it out, I was connected with someone in Cypress, who refused to give me to a supervisor or to refund any money to me. Their corporate address is in Cypress, and when I asked for a US address, I got this Torrance CA one. Calling the Torrance 800# just gets me back to the same as all the other 800#s for Advanced Cleanse, which got me nowhere. Thankfully, I could file a dispute with my bank, and they're cancelling my credit card and reversing the charge for me. Assuming this company is not a total scam, it needs to a) put the terms & conditions more up-front, not just on the last webpage below where you hit "confirm order," b) when they say you can cancel the membership within 14 days by e-mail, honor the e-mail customers send and c) listen to customers who did the right thing and refund money when it's appropriate.
 
 
 
Was this review helpful? (4)
Send Message to Reviewer
Report abuse
 
Additional Business Information
Hours   Phone   (866) 221-1575 Address   20100 South Vermont Avenue
Torrance, CA 90502
Website   http://www.advancedcleansextreme.com Email   support@advancedcleansextreme.com; refundrequest@advancedcleansextreme.com; refundrequest@tryadvancedcleanse.com
Contact   Richard Vital Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.