john p.'s review of OmniTrace


Customer Reviews & Ratings
Complaint Posted 7/12/2011
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Review 7/12/2011
Well what can i say about OmniTrace. I paid the company a fair amount of money, $1400.00, to conduct a search for my birth family and after a year and a half of no results and very minimal contact I finally had to file a complaint with the BBB for them to correspond with me in a timely manner. If you sign up with their company you must agree to only contact them every 90 days and you will end up doing most of the communicating and searching with the state adoptive agency - or other state related agencies based on who it is that you are searching for. OmniTrace actually did very little of the leg work. Would I recommend OmniTrace to anyone to use as a service to locate a missing person, family member or to locate birth parents or to possibly locate a child that you might have placed up for adoption? Absolutely not! Money aside they managed to take my hope and my dreams of meeting my birth family and used those things against me to ultimately offer me no news, information or even suggestions on where to turn next. A complete and total waste of time, money, resources and faith!
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Additional Business Information
Hours   OmniTrace is open - Monday - Thursday 8:30am to 5:30pm Est. Friday - 8:30am - 3:00pm Est. Phone   (561) 470-8937 Address   200 Congress Park Drive, Ste. 206
Delray Beach, FL 33445
Website Email
Contact   Chris Maione, Manager Other  
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