4.3 star rating Rating - based on 66 reviews & complaints
OmniTrace is a Florida Licensed Private Investigation Agency. Our nationwide network of researchers, investigators and genealogists allow us to find people and birth parents and adoptees anywhere. Please check out our reviews and testimonials.  
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Private Investigation Services
Adoption Services
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Customer Reviews, Ratings & Complaints
Complaint Posted 4/26/2016
Can be done without OmniTrace
All that they did for me was get my non-identifying information from the state and that cost me 1400.00 when it could have been gotten for free. I was told over and over again they are still working on my case and no one really believes after 6-8... Read More »
Review Posted 5/12/2015
Birth mother found
I found my birth mother with your help and even though she wasn't ready to meet me yet I surprised her, she wasn't really happy at first but after we sat and talked for a bit and I told her I had to get going she got up out of her chair and gave m... Read More »
Review Posted 1/8/2015
OmniTrace is AMAZING!
Much kind hearted thanks to OmniTrace! OmniTraces' helpfulness (and never giving up) helped me to find my birth mother and my birth father and 3 half birth brothers and 4 half birth sisters. Most importantly, I now know my story of where I came fr... Read More »
Review Posted 12/24/2014
Birth Parent Search - Success!
Thank you OmniTrace and Chris! I embarked on my search nearly a year ago (January 2014) with OmniTrace and after 4 months Chris confirmed that he had a match for my birth mother and her siblings. After meeting with my birth mother, she provided th... Read More »
Review Posted 9/3/2014
On Aug 21,2014 My Mother passed away, In 1998 I had a Friend who Found my Dad on the internet, so I called him and spoke to him excited about talking to him, I told him I was coming to see him but wasen't able as time was expiring, I lost his tele... Read More »
Review Posted 7/22/2014
Thank you from our client Princess U.
Here is a nice review from our client Princess U. I started looking for my father at the age of 12. I use to call tv shows like Ricky Lake, Jenny Jones, and Maury to see if they could help, but there was none. My mom and I did a thousand of people... Read More »
Review Posted 5/21/2014
Successful Search
Hi Anna, I wanted to get in touch to thank you and Omnitrace for helping me in my search. I had a very limited amount of information to work with and was still able to find the person I was in search of. I will admit that I was skeptical at first... Read More »
Review Posted 11/20/2013
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A Mother's Gift
I had not heard of OmniTrace before, but after a quick review on the internet I decided to go with them to find my brother, who had been adopted almost 60 years ago (whom I did not even know existed until recently). I had very little information t... Read More »
Business's response - by Chris M.on 3/11/2014
We are so happy to have been able to reunite you with your birth family. Sincerely, OmniTrace Staff Read More »
Review Posted 11/16/2013
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Birth parent search - THANK YOU OMNITRACE!
When both of my adopted parents passed away, I decided that I wanted to search for my biological parents. I did my own research, joined message boards and Facebook groups, and relied on the advise and guidance of those that had committed to the sa... Read More »
Business's response - by Chris M.on 3/11/2014
Donna, Thank you for the nice review. We are very happy to have been able to assist you in locating your birth family. If you need anything else please let us know. Sincerely, OmniTrace Staff Read More »
Review Posted 12/19/2012
Excellent Service
With very sketchy information from 20 years ago, OmniTrace located a dear friend I had lost touch with in just 24 hours. I am absolutely thrilled with the service provided by this company. My calls and emails were handled quickly and courteously,... Read More »
Review Posted 12/1/2012
Tim Sr meets Mike
Hello, Just wanted to take the time to thank you for all your help. At 48 years old my mother finally decided to tell me my "father" wasn't my biological father. I had very little information to work with so I contacted Omnitrace. They were able t... Read More »
Review Posted 11/12/2012
Omnitrace is top notch
Battling my own issues with meeting my birth Mother, I only talked to her a couple of times before dropping contact. A decision I still battle today. I am in touch with my maternal Grandfather on a regular basis, and he is still interested in cont... Read More »
Complaint Posted 4/24/2012
Hopefully I will get some help
I contacted Omnitrace well over a year ago, almost 2. I have only heard from them once, and that was after I initiated an e-mail. I spoke with Kevin once, and had the e-mail from Ashley. The only information I have received was that my checks went... Read More »
Review Posted 3/9/2012
Outstanding Job
I'd like to thank the Omni Trace team for their great work in locating my biological father of whom I've never met. Quite honestly I had no expectations of finding him. It was a blessing to the both of us to finally meet, and the coincidences arou... Read More »
Review Posted 3/6/2012
OmniTrace is wonderful!
After decades of unsuccessful on and off trying to find my birth daughter through bureaucratic conventional methods, I tried OmniTrace. Their personnel are fantastic! They found her in 3 weeks and also supported me emotionally and made suggestions... Read More »
Review Posted 1/22/2012
OmniTrace ROCKS!!!
Oct. 2010, I contacted OmniTrace to see if they could help me find my birth daughter (this is after I exhausted avenues on my own). I had offered alot of information that I had already gathered to help them with the search. Anyway, OT could not gu... Read More »
Review Posted 11/1/2011
Review 11/1/2011
I will keep this short. I signed up with Omnitrace in June or July and was very nervous to begin the search for my birth mother. Omnitrace had all the necessary documents to me within the week. I was nervous and held on to them for a couple of mon... Read More »
Review Posted 7/19/2011
Review 7/19/2011
First off…THANK YOU OmniTrace for the phone call this morning!! Oh my gosh, I have been on cloud 9 all day! I have talked to BOTH of my sisters! I am so thrilled yet so sad that I didn't get to meet my birth mother,as she passed away a couple of y... Read More »
Complaint Posted 7/12/2011
Review 7/12/2011
Well what can i say about OmniTrace. I paid the company a fair amount of money, $1400.00, to conduct a search for my birth family and after a year and a half of no results and very minimal contact I finally had to file a complaint with the BBB for... Read More »
Review Posted 6/28/2011
Review 6/28/2011
I would like to thank OmniTrace for all they've done. I especially want to thank Ashley Watkins for all her help and patience. I am adopted and was trying to search on my own for my birth parents. I had some basic info but was getting nowhere unti... Read More »
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Additional Business Information
Hours   OmniTrace is open - Monday - Thursday 8:30am to 5:30pm Est. Friday - 8:30am - 3:00pm Est. Phone   (561) 470-8937 Address   200 Congress Park Drive, Ste. 206
Delray Beach, FL 33445
Website Email
Contact   Chris Maione, Manager Other  
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