Linda C.'s review of Spokeo, Inc

Spokeo, Inc

Customer Reviews & Ratings
Complaint Posted 10/30/2016
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I paid $35 to look up one person I was looking for. Worthless information. Got an address out of it only, which was also available for free on Google. For that price I was suppose to be able to use it for 3 months but only played around to look up myself and an old friend from my past on that day I bought. . Even the info on myself was inaccurate, not up-to-date, and worthless. Of course, SPOKEO will tell you they don't guarantee accuracy. So what the heck are we paying for? To add insult to injury, they had the nerve to auto-renew me and charge my credit card $35.85. When I called them they will only credit me $14.34 after my harsh complaint. SAVE YOUR MONEY! They will RIP YOU OFF!!
Business's response - by Spokeo, Incon 11/21/2016
Hello Linda, We’re so sorry to hear that you weren't able to find what you were looking for. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on on our site. It sounds like there was an active subscription on your account. We want to make sure that you are helped, so please contact our Customer Care team at Sincerely, Spokeo Customer Care
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Additional Business Information
Hours - Available by phone, email, & chat 7 days a week from 5AM to 8PM Phone   (877) 913-3088 Address   556 South Fair Oaks Avenue, Suite 101-179
Pasadena, CA 91105
Website Email
Contact   Customer Care Other  
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