Customer Reviews & Ratings
Complaint Posted 11/18/2011
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Review 11/18/2011
My wife and I heard about Lou through a friend in San Pedro, Ca.. Was a great guy to work with concerning ideas and renovation materials. We had Lou and his crew install carpet and refinish some flooring. The work was done quickly. Maybe too quickly in my opinion. His workers overlooked a lot of small problems, mainly with the floor. I have yet to get an answer to a few simple questions concerning my floor. I had this job completed a few months ago and it appears the floors were sanded too much! Likes: Lou and his ideas - the man wants to build everyone a palace! Dislikes: Lou hasn't shown any initiative concerning my inquires for problems with the floor. Think they have to work on building up their quality. They appear to have a record keeping problem as well as evidenced by the comment below. Kinda sad at the fact that we were so quickly forgotten. Will have to stop by the store after work.
 
 
Business's response - by lou r.on 11/18/2011
Dear Timothy B. We have searched our files and have no idea who you are. We welcome you to call our shop to remedy any concerns. However, it's suspect why you would post a negative review without having a file on hand. Please respond.
 
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Additional Business Information
Hours   Monday - Friday 9 a.m. - 5:30 p.m. Saturday 9 a.m. - 3 p.m. Phone   (310) 548-5557 Address   1427 West 8th Street
San Pedro, CA 90732
Website   http://www.lousfloor.com/ Email   lou@lousfloor.com
Contact   Lou Roupoli Other  
 
 
 
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