Keith M.'s review of LegalZoom.com

LegalZoom.com

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Customer Reviews & Ratings
Complaint Posted 12/1/2015
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Missing state help for LLC
So i paid all of this money for them to get my LLC filed and official through the govt. BUT nothing all all for the state EIN or tax id's for my state. I called into support and the guy said i didnt pay for state help and i had to do it myself. If I could of reached through the phone I would of ripped off his head. I was made to believe that I had a state tax number but a month later im the one screwed and due to be hit for tax penalties. $500 wasted for something im doing myself anyway!!!
 
 
Business's response - by LegalZoomon 12/2/2015
We apologize for the experience you've had with LegalZoom regarding your order. Our goal is to make every customer happy with our products and service, we clearly missed the mark this time. I want to help make things right. I'll be happy to answer any questions you may have about the package or any other portion of your order. Please contact me via help@legalzoom.com. We look forward to hearing from you.
 
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Additional Business Information
Hours   Monday–Friday: 5 a.m.–7 p.m. PT Saturday: 7 a.m.–4 p.m. PT Closed Sundays Phone   (323) 962-8600 Address   101 North Brand Blvd. 11th Floor
Glendale, CA 91203
Website   http://www.legalzoom.com Email   social@legalzoom.com
Contact   Chyna Payne, Social Media Manager Other  
 
 
 
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