Birch Gold Group

5.0 star rating Rating - based on 91 reviews & complaints
Birch Gold Group is dedicated to helping Americans protect their savings with physical gold and silver. Find out why we've been named a "Major Gold and Silver Dealer" by Newsmax and rated A+ by the BBB. Visit  
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Birch Gold Group Categories
Gold, Silver, and Platinum Dealers
Investment Advisory Service

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Customer Reviews, Ratings & Complaints
Review Posted 12/4/2019
Couldn't have done it without them
I am new to the Birch Gold Group, and I am happy to report that they were good people to work with. My rollover to the IRA went pretty well. Took some time with Schwab but they were persistent and made it happen. Coudn't have done it without them. Read More »
Review Posted 12/2/2019
Good people
Good people to work with. Happy with my experience. The rollover was very smooth. Read More »
Review Posted 11/29/2019
Thanks Jack
Came to Birch through the referral of my cousin. Since Day One, Jack has been a stellar partner, very informative, very helpful. My delivery arrived last week, everything is in order. Thanks guys. Read More »
Review Posted 11/28/2019
Team Effort
Massive thank you to Jack and Lana and rest of the staff at Birch Gold. When I first called in, I wanted to learn more about the IRA rollover but knew next to nothing about any of it -- the rollover, buying precious metals, any of it. They all wer... Read More »
Review Posted 11/24/2019
Very patient people
I was slow to make up my mind about moving my 401k over into gold, but the people at Birch Gold Group never pressured me or harrassed me. I'm so thankful for that! They let me make the decision based on how I felt most comfortable. It meant the wo... Read More »
Review Posted 11/23/2019
Lived up to reputation
As a new precious metals investor, this was somewhat a leap of faith for me. I did my research ahead of time, and found Birch Gold to be the most reputable. Fortunately, they lived up to that reputation. The whole team was excellent, especially fo... Read More »
Review Posted 11/21/2019
Good Experience
We have had a good experience with this company and the representatives that we have worked with. They are courteous, patient and knowledgeable. I can't thank them enough for all of there help. I would suggest others look at them to. Read More »
Review Posted 11/16/2019
Second purchase
My experience with Birch Gold has been amazing. I just completed the second trasaction for my IRA and each one went very well. It's like they are a finely tuned machine over there, they get things done fast. Better yet, they communicated eveyrthin... Read More »
Review Posted 11/11/2019
Take a look at Birch
For anyone who is considering a Gold IRA, they must must must take a look at Birch Gold Group. Everyone there is fantastic, I felt like they always had control over the process and always could help with anything that I didn't know. Susan in their... Read More »
Review Posted 11/10/2019
The service from Samuel was excellent, as was the follow up from the customer service department. It makes me feel good to know that they check in with you after the purchase to answer any questions and to let you know that they are always there f... Read More »
Review Posted 11/9/2019
IRAs for wife and I
My wife and I really enjoyed our experience setting up precious metals IRAs through Birch Gold Group. Guy was so so helpful throughout the entire process, even when things slowed down due to our old custodian. He and Natalie Vu remained in touch w... Read More »
Review Posted 11/8/2019
My representative was Jake
When I first spoke to Jake at Birch gold, I knew very little about buying precious metals. I made sure that Jake understood to take his time and he complied. Over the course of several weeks we discussed my options and eventually I decided to roll... Read More »
Review Posted 11/7/2019
Top guys, easy experience
I came across Birch Gold Group online, researched a bit about them and found that most reviews were very positive and that they were one of the top in the industry. I inquired through there website and was soon put in touch with Christopher who wa... Read More »
Review Posted 11/2/2019
To the team at Birch, Bravo!!! I loved speaking to Kalin and learning from him, and the same goes for Jeremy. They taught me more than I ever thought I could learn about precious metals, but it was all very helpful in allowing me to make a decisio... Read More »
Review Posted 11/1/2019
Came through as promised
The people at BirchGold were good to work with. Came through as promised, sent my coins just as ordered. Thanks. Read More »
Review Posted 10/31/2019
Give them medals!
I'm not huge on leaving online reviews but in this case I felt like Birch Gold deserved my time. What a phenomenal experience!! Everyone there put in the time with me to help me understand my options and how to move forward with my retirement acco... Read More »
Review Posted 10/30/2019
They took there time
WOrking with Birch Gold, I was left feeling extremely confident in the choices that I was making. They gave me all the info I needed to make a decision, and then I could act with a base of knowledge. It took some time for this to happen but they w... Read More »
Review Posted 10/29/2019
These guys do AMAZING work! So knowledgeable and helpful. They made it super easy for me to make my purchase, and fast too. Highly recommend. Read More »
Review Posted 5/14/2019
Customer FIRST!
During my experience with Birch, I found them to always put the customer first. Everyone there was so professional, including the receptionists, the people that helped wiht the IRA, and also the people that followed up afterwards to check on my sa... Read More »
Review Posted 5/13/2019
Thanks Birch
I completely recommend Birch Gold to anyone who wants to buy godl for their IRA. I did not know anything about how it would all work, but they did not miss a beat and were able to help things move qiuckly. They remianed in touch with me throughout... Read More »
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Additional Business Information
Hours   Monday - Friday 6:00am - 5:30pm PST Phone   (800) 355-2116 Address   3500 West Olive Avenue, Suite 730
Burbank, CA 91505
Website Email
Contact   Other  
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