Henry S.'s review of Furnished Finders, Inc

Furnished Finders, Inc

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Complaint Posted 2/20/2017
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I recently rented an apartment from "Furnished Finders" aka Sonia Sanguinetti. This woman pretends that she is an employee for Furnished Finders when in fact she is the only founder and only employee of this company. I've taken vacation rentals for over 20 years and this was by far the worst experience I have ever had. Do not confuse this company for "Furnished Finder", a more established rental agency. Let me begin by saying the unit looked much better in photos than in real life. The apartment looked modern, clean and spacious in the photos but in actuality was outdated, crammed with dirty, old, stained furniture, and had a damaged counter top, table and torn blinds. The outdoor furniture was missing cushions on the seats. I felt very ripped off because I had paid premium price. I found instructional post-it notes all around the apartment, for example "Do not open" on the window. But I really needed to open the window because it was very hot and the AC was not working. Paying premium price one would hope at least the air conditioner would work. There were cockroaches running in and out of the bathroom and packs of ants swarming in the kitchen. If you think all that's disgusting, then imagine how it felt to find blood stained women's underwear laying on the ground outside the apartment door. The elevator was nearly impossible to use because the buttons didn't work properly and I ended up having to carry heavy luggage and groceries up and down the stairs my entire stay. Sonia Sanguinetti, the woman behind this operation was extremely unprofessional. She was apparently holding numerous open houses at the apartment rental during my stay. On one occasion per her request I had made myself available to be at the apartment for a scheduled meeting which she cancelled about 30 minutes after not showing up. On a separate occasion she requested I be at the apartment in the evening so she could "bring someone by". That "someone" turned out to be a series of families inspecting and taking photos of the entire place while I was there. Before they arrived, Sonia specified to me, "when they get here just act like you're my friend", which had me feeling extremely uncomfortable about the situation. On another evening, completely unannounced, I answered a knock at my door to find 2 women and a young child asking to come into the apartment rental to have a look around and told me Sonia would be arriving soon. Stunned, I asked them to wait outside and when Sonia arrived I complained to her that I felt it was inappropriate to bring strangers over without my knowledge or consent. Her excuse was "I called you but you didn't answer". Needless to say I will never again rent from "Furnished Finders" aka Sonia Sanguinetti and I recommend you do the same. This is the first in a serious of complaints I am filing on the internet to warn people about the fraudulent and unethical business activities of this woman and her operation. Next I am contacting the Better Business Bureau (BBB).
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Hours   Phone   (305) 386-2911 Address   13505 South West 82nd Terrace
Miami, FL 33183
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