Nata K.'s review of Lady Black Tie

Lady Black Tie

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Customer Reviews & Ratings
Complaint Posted 6/23/2020
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WORST CUSTOMER SERVICE AND RETURN POLICY EVER!!
WORST CUSTOMER SERVICE AND RETURN POLICY EVER!! I have never purchased anything online that I could not return for a refund. THEY ISSUE STORE CREDIT ONLY!! only if you read the fine print do you see their ridiculous return policy. I was in a hurry, so I did what I often do and purchase several dresses not knowing which one would work. well, I just spent $360 for a dress I will wear once because I am never buying anything else from this company ever again. I will probably use the store credit just to make sure they aren't getting my money, but I will not wear their dresses or shop from them ever again!!! SOOOOO FRUSTRATED! STAY AWAY!! In an age where everything is online, I do not know how they expect to get away with this policy.
 
 
 
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Additional Business Information
Hours   11am-7pm, Monday-Saturday. Closed Sunday. Phone   (978) 699-3727 Address   28 Chestnut Street
Andover, MA 01810
Website   https://ladyblacktie.com/ Email   info@ladyblacktie.com
Contact   Marissa Tilley Other  
 
 
 
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