Pep Boys - Western Division Office

2.2 star rating Rating - based on 12 reviews & complaints
 
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Pep Boys - Western Division Office Categories
Auto Parts
Auto Repair

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Customer Reviews, Ratings & Complaints
Review Posted 11/12/2012
Good Service
I needed a new transmission for my car-rather then spending 3000.00 to fix it they where able to get me a new transmission for 900.00. It was a good deal and i was glad to get it. Its fixing transmissions thats expensive-sometimes more so then the... Read More »
 
 
 
Complaint Posted 6/17/2011
Review 6/17/2011
I took my car to this shop at West Washington Blvd to get the brakes inspected and repaired since the brakes were making constant squeeking noises. The workers there told me the noises were coming from the front brakes. They also told me that the... Read More »
 
 
 
Review Posted 5/6/2011
Review 5/6/2011
i currently work for pepboys in, this has got to be one of the WORST companies i have ever worked for in my life. there are a few awesome tech's in the shop but the rest of them shouldnt be working on a pedal bike. never in my life have i seen mor... Read More »
 
 
 
Complaint Posted 3/14/2011
Review 3/14/2011
On Saturday 3/12/2011, I took my car to Pep Boys in La Habra, Ca (Corner of Euclid & Imperial Hwy), I asked them for a brake inspection and to let me see the brakes before they change them if necessary. I was told that it would be about 30 minutes... Read More »
 
 
 
Review Posted 2/26/2011
Review 2/26/2011
Pep boys. Foothill blvd. Rancho cucamonga ca My car did not pass smog test. Pep boys quoted me 1400.00 to get it to pass. Bobs muffler shop on 9th Street took 15 minutes and $40. Car passed smog Shame on you pep boys Read More »
 
 
 
Review Posted 10/15/2010
Review 10/15/2010
ahhhhhh.... took my BMW for a battery change and before they started to work on my car I asked them it they were certify to work on these type of cars but of course they said YES.. AHHHHHHHH drove off and according to them my car passed the altern... Read More »
 
 
 
Complaint Posted 10/7/2010
Review 10/7/2010
DO NOT GO TO PEPBOYS FOR ANY AUTO REPAIR!! You will be very sorry.PEP boys sells their own brand of auto repair parts ALL of which are sub-standard made out of the worst materials possible and are DEFECTIVE! and they know it.Their warranty only pr... Read More »
 
 
 
Review Posted 6/5/2010
Review 6/5/2010
Look, I am rating them a three but bear in mind that sometimes you may need a second opinion. I have been a mechanic for most of my life and was a submarine mechanic; diesel instructor, air instructor, hydraulics instructor and a refrigeration mec... Read More »
 
 
 
Complaint Posted 4/20/2010
Review 4/20/2010
I had a terrible experience with Pep Boys on Reseda Blvd this past Saturday. I had them put new struts on my car as well as align my car. They were having a deal, but I was a day late & Terrence did not tell me that the deal was going to expire in... Read More »
 
 
 
Review Posted 5/21/2009
Review 5/21/2009
I took my car to the location in Anaheim Hills for new tires. They said it would be ready in an hour, which turned into 2 hours. The had supposedly road tested the car, but I doubt it. I drove away and the tires sounded loud on the road. The sound... Read More »
 
 
 
Complaint Posted 4/23/2009
Review 4/23/2009
I had my brakes changed and turned out that one of my rotars was damaged. So I paid for a brand new rotar, brake pads and labor. My husband and I were there for 4 hours & the technicians were hiding my rotor and going back and forth to the main sa... Read More »
 
 
 
Complaint Posted 3/8/2008
Review 3/8/2008
I have had a terrible experience with taking my vehicle to get serviced at Pep Boys in the last three months. I took in January of 2008 and according to them, the vehicle was ready. So, I paid 1600 dollars of which 1200 was for labor and the resti... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (213) 745-5666 Address   3111 West Allegheny Avenue Customer Relations
Philadelphia, PA 19132
Website   http://www.pepboys.com Email  
Contact   Lawerence Stevensen Other  
 
 
 
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