David W.'s review of Carrington Mortgage Services, LLC

Carrington Mortgage Services, LLC

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Customer Reviews & Ratings
Complaint Posted 3/2/2018
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Bad Mortgage Company
I had a home loan with Pacific Mortgage, who sold it to B of A who sold it to Carrington. in the eight years I have had this loan I have never been late with a payment. In January I made the payment on the 14th as usual through Carrington's website. On about the 2nd or 3rd of February I received notice from Carrington that my loan was in Foreclosure! I called them and they said I had not made January's payment. I checked my bank statements and realized the money was never transferred. I made the payment immediately and made the February payment as well. I found out from my bank today that my credit score had dropped from 700 to 600 because Carrington says I am still in arrears. when I called Carrington to find out what happened I was told there was nothing they could do and that I would have to write them a letter stating what happened. they are a debt collection company and they treat everyone like deadbeats! RUN
 
 
 
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Additional Business Information
Hours   Phone   (949) 517-7117 Address   1610 East Saint Andrew Place Suite B-150H
Santa Ana, CA 92705
Website   http://www.myloan.carringtonms.com Email   chuck.houstonjr@carringtonmh.com
Contact   Chuck Houston Other  
 
 
 
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