Laptopkey.com

4.6 star rating Rating - based on 258 reviews & complaints
This company's business is Computer laptop replacement keys.  
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Laptopkey.com Categories
Computer Equipment, Parts, and Supplies
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Customer Reviews, Ratings & Complaints
Review Posted 6/15/2020
Replacement Key Savior & Great Customer Service
The keys on my key board started popping off, first I contacted HP as my laptop is still under warranty. They do not have or sell replaceable keys. I was told I needed to mail my laptop in and they would look at it and fix it. I do taxes, NO I'm n... Read More »
 
 
 
Review Posted 5/28/2020
The best customer experience
I ordered the wrong product. When I contacted them, they found the correct product for my laptop and sent one for free(only charging me for the shipping fee). They tried to deliver the best customer experience and I feel very grateful. Read More »
 
 
 
Review Posted 4/15/2020
Very Patient & Helpful - Made Sure I Got the RIGHT Keys.
I ordered what I thought was the right key and it wasn't. I reached out to the support folks and they helped me make sure I ordered the correct keys for my machine the second time around. I got and installed both keys and they worked out perfectl... Read More »
 
 
 
Review Posted 2/17/2020
Amazing - over the top service
I must complement the entire LapTopKey team for the very efficient service - for going above and beyond - my package got lost in the mail - replacement was send - great service awesome website! Thanks Read More »
 
 
 
Review Posted 1/22/2020
They took the extra time to be sure they sent me the exact key I needed
I broke a key on my acer laptop. I requested a replacement from them. There was some lack of clarity in how I described the computer or the key. Instead of guessing, they took the time to email me and request some pictures of my computer, keyboard... Read More »
 
 
 
Review Posted 1/8/2020
Resolved my problem with a key that was impossible to find in my country
I would like to thank you very much for the help of Ayesha and the team who provided the correct backlit key for my Samsumg notebook (all in one model) and I am writing to say that I received the requested key and it fits perfectly with their help... Read More »
 
 
 
Review Posted 1/7/2020
Lifesaver for my computer keyboard - saved me from hours of work taking apart my computer.
So, a couple of weeks ago I made the mistake of leaving my computer for a few minutes without shutting the lid. One of our cats (Mama) decided that would be an opportune time to use my keyboard as a scratching post. I needed to replace two keys,... Read More »
 
 
 
Review Posted 12/23/2019
Got the order right the first time with superior customer service. Buy with confidence.
Replacing a key on a keyboard should be easy and seamless. I called, sent pictures, the staff emailed to double check the part I needed and mailed the correct part. Their email also included a link to an instructional video and the staff was eager... Read More »
 
 
 
Review Posted 12/9/2019
Great Product, Great Service
They were very easy to order from, reasonable price, and quick to ship. Everything was perfect, except for my keyboard, the keycap hinge positions were opposite from what I needed. I contacted them, sent a picture of my hinge mount positioning and... Read More »
 
 
 
Review Posted 11/22/2019
Perfect results.
Helpful advice was provided with purchase confirmation. No problems at all. Perfect results. Read More »
 
 
 
Review Posted 10/9/2019
Unmatched Customer Service!!
I was very happily surprised that LaptopKey.com went out of their way to get me the correct key when I had mistakenly ordered the wrong part. Customer service was quick to respond to my issue and guided me through the process to ensure I was satis... Read More »
 
 
 
Review Posted 9/30/2019
Excellent!
Laptopkey was very helpful. They were great to work with. I will definitely buy from them again. Thank you! Read More »
 
 
 
Review Posted 5/27/2019
Top service
Hello , i ordered my keys on 13 of may and got the keys 1 week later and they fit perfect, Thank you for the good service Rob From The Netherlands Read More »
 
 
 
Review Posted 5/23/2019
Very good
I was first very surprised by the price ( it is 5$ for a simple key, and I had to pay 3$ for shipping in France ), but that is the normal price. It is very simple to find your key, although the design of the website does not look amazing, it is v... Read More »
 
 
 
Review Posted 5/3/2019
excellent keyboard
I ordered a replacement Keyboard in April 2019. I received it 5 business days after my order was placed.The keyboard is obviously new and the exact OEM replacement as advertised. After reviewing the installation instructions and video, I was able... Read More »
 
 
 
Complaint Posted 3/28/2019
If I could give zero stars I would.
I ordered two keys from them. One was a W key, and the other was a 2/@ key. The "W" key they sent me was actually a P key with a very noticeable W sticker that was a different color than the rest of the keys instead of the actual W key! The keys... Read More »
 
 
 
Review Posted 3/3/2019
Service all the way to Suriname, South America
Got my keyboard (had given up hope that I could find a replacement for an old, but very dependable laptop), a bit late, but that is to be expected in my neck of the woods. The contacted me several times of their own accord, when I indicated that I... Read More »
 
 
 
Review Posted 2/9/2019
Where Were You All These Years?
I fix our computers, number six, for the entire household. My sons are programmers (one actually started at age 7!) and I fix the hardware. All I can say about our service and parts availability is: FANTASTIC! Had I known about you years earlier,... Read More »
 
 
 
Review Posted 2/5/2019
Superb service and detailed info
I damaged a key on my Logitech K810 - talking about impossible trying to get information out of Logitech re buying a replacement key - came across these keys on line through a Google search - as I am in Europe they informed me that the Euro key on... Read More »
 
 
 
Review Posted 2/5/2019
Excellent.
Immediate dispatch, quality service, good quality, great support. Read More »
 
 
 
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Additional Business Information
Hours   7:00 AM - 7:00 PM PST Phone   (800) 850-9661 Address   PO Box 9031
Canoga Park, CA 91309
Website   http://www.laptopkey.com Email   sales@laptopkey.com
Contact   Jason Marley Other  
 
 
 
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