Edwin Novel Jewelry Design

4.8 star rating Rating - based on 30 reviews & complaints
At EdwinNovelJewelryDesign.com, we are founded on one concept- to provide the finest jewelry & diamonds at unmatched prices while providing the ultimate shopping experience for our customers. All Made in USA.  
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Edwin Novel Jewelry Design Categories
Jewelry Sales, Repair & Appraisal
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Customer Reviews, Ratings & Complaints
Complaint Posted 8/21/2019
Not as Expected is an understatement
I ordered a pair of J color SI1 clarity bezel set diamond earrings and received a pair of brown (no joke!) diamonds that they were trying to pass off as J in color. One had a chip on the face and it was set crookedly in the earring too boot! I im... Read More »
 
 
 
Review Posted 6/12/2019
Lovely Designs and Great Service
They are very prompt in responding and their products are absolutely amazing. I am very surprised with the ring I purchased. Quality of the diamond and the workmanship on the design is more then what I was expecting. Edwin Novel's standards are hi... Read More »
 
 
 
Review Posted 6/19/2017
great place to do business
I would recommend this place to all my friends and family wonderful customer service they answered all my questions quick and resolved all the issues that i had without any hesitation i will be leaving a review about the product once it comes in.... Read More »
 
 
 
Review Posted 9/22/2016
Got In The Ring I Ordered & Now I Am Ready To Propose!
Jewelry by Novel does what they say and they will do it when they say they will do it. Edwin is a really hard working man and will do anything to keep his word. It is really good to say that I now have a jeweler. It is impressive how Edwin Novel m... Read More »
 
 
 
Review Posted 9/11/2016
4 years ago I paid $1623 for an engagement ring and i got $1623 credit when i wanted to upgrade.
I cannot believe that Jewelry by Novel gave me full credit on my old engagement ring when I wanted to upgrade. I called them to see if they will buy the ring back so I can buy my wife a bigger diamond and they told me they would give me full credi... Read More »
 
 
 
Review Posted 4/16/2015
Great Customer Service and products.
My Husband purchased diamond stud earrings for me for Christmas a few years ago and they are gorgeous. I love that the customer service department gets back to you the same day you contact them! I plan on purchasing for myself in the future. Read More »
 
 
 
Review Posted 4/3/2015
Great customer service and excellent jewelry
I ordered some diamond earrings and was extremely pleased with the quality of the diamonds. Their customer service is excellent and very quick to respond. I highly recommend shopping with this company. Read More »
 
 
 
Review Posted 12/24/2013
Great company with really nice jewlery!
i purchased diamond stud earrings for my wife. when these earrings arrived i said wow these babies are awesome! great company, great product and great customer service. i will buy from again when i need quaility jewlery and a great price. Read More »
 
 
 
Review Posted 7/22/2013
Great customer service
I had ordered a pair of earrings for my wife as a gift, of course a couple years later she lost one of the screw backs. I emailed Novel and they promptly sent me an email letting me know they would be sending me a new pair of screw backs free of c... Read More »
 
 
 
Review Posted 5/28/2013
Great Customer Service
I lost my screw back post to my earring! They went above and beyond for the replacement! Read More »
 
 
 
Review Posted 3/20/2013
Highly Recommend!
My husband purchased a pair of 1.5 carat earrings as a gift for me. I couldn't be happier with the quality. We were both afraid to order online and feared the price was too good to be true, not at all! Great customer service and quality. They even... Read More »
 
 
 
Review Posted 11/17/2012
helpful, not expensive
Their sales associate guided me very patiently over the phone with my purchase. And I am happy with my stud earrings when they arrived. Unbelievable prices... very low! Read More »
 
 
 
Review Posted 10/28/2012
Reasonable jewelry prices and excellent customer service
I found jewelrybynovel here on trustlink and I decided to purchase my stud earrings from them. I love my earrings and I am thankful for the reviews here, they were very helpful. They do really have good customer service and their prices are so muc... Read More »
 
 
 
Review Posted 10/6/2012
Beautiful earrings from Novel
Wanted to let everyone know how very happy I am with my beautiful earrings I have recently received from Jewelry by Novel. I couldn't recommend them enough, I have told all my friends that they are the ones to go to for all their diamond needs W... Read More »
 
 
 
Review Posted 4/24/2012
Great experience, would recommend
I originally purchased a pair of 3 ct diamond stud earrings from Novelle in January of 2011. Jay was fantastic to work with and delivered exactly what we were looking for. In February of 2012 my wife accidentally lost one of the earrings and was... Read More »
 
 
 
Review Posted 4/17/2012
Bad Experience
I ordered a 1ct princess cut SI3 color D diamond ring from them. I expected inclusions, of course, and when it arrived it had them. I was willing to live with it but the girlfriend wanted a bigger stone. I sent the ring back two days after I recei... Read More »
 
 
 
Review Posted 2/27/2012
Jewelry by Novel: Exceeded Customer Expectations
This was the first time that I had bought a diamond earring for my would-be wife, and it was really difficult for me to find a surprise gift that would tickle her fancy. One thing that I noticed was their high patience level in giving me a crash c... Read More »
 
 
 
Review Posted 2/21/2012
Jay came thru in a pinch
I wanted a 2 ct solitaire engagement ring but was leery about buying online sight unseen. My experience ended up being great. I was sent a awesome ring at a good price. The stone looked like they said it would. I later decided to get a custom ring... Read More »
 
 
 
Review Posted 1/17/2012
Above and beyond my expectations
I can't even begin to express how delighted I was by the service and merchandise that I received from Jewelry by Novel. Jay was extremely helpful, the shipping was quick and painless, and the studs were to die for. I bought a set of 0.66 ctw H SI1... Read More »
 
 
 
Review Posted 12/14/2011
3 stone diamond ring
I didn't think buying a Diamond ring off the internet was the smartest thing to do. But I did. My friend bought a ring from Jewelry by Novel first then I did. The 3 stone Diamond ring is just beautiful. Everything about this purchase was great. F... Read More »
 
 
 
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Additional Business Information
Hours   Our hours are 10 a.m. to 6 p.m. Monday - Friday Phone   (888) 765-4326 Address   650 South Hill Street Suite 713A
Los Angeles, CA 90014
Website   http://www.edwinnoveljewelrydesign.com Email   edwin@edwinnoveljewelrydesign.com
Contact   Edwin Novel Other  
 
 
 
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