Bill P.'s review of HireRight, Inc.

HireRight, Inc.

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Complaint Posted 10/18/2019
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Disgusted and Concerned
HireRight called and left a voicemail wanting to verify employment on someone who has worked for us. They are outsourcing to a foreign country, the voicemail and call back was unintelligible. It was clearly someone reading a script who does not speak English. Feeling bad for this candidate, I spent half an hour online and on the phone trying to find someone who would take the verification and finally got to someone who said they would take the verification. That person did not speak English either and it took another 10 minutes and honestly I don’t know if I have successfully verified employment or not. Most concerning is that the applicant has applied for a security clearance civilian job with the US Navy. I have to question whether our government even realizes that this subcontractor is being used. It’s concerning and disgusting - this is a security clearance position! What ever happens to OMB? Have they been outsourced to a foreign country???
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Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website Email
Contact   Sarah LaChapell Other  
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