1.3 star rating Rating - based on 21 reviews & complaints
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Customer Reviews, Ratings & Complaints
Complaint Posted 10/24/2011
Review 10/24/2011
I see I am not the only one doing battle with the Walkfit scam artist. I ordered those things and didn't check any box to have extra stuff, now they are saying that ordered some bi-monthly thing of Joint Support garbage. I just got off the phone w... Read More »
Complaint Posted 9/30/2011
Review 9/30/2011
I purchased WalkFit Platinum insoles from an informerical and thought the price was a pretty good deal. Boy, was I ever wrong. When I placed my order online through their website, first, I didn't get a page showing me my total for the purchase,the... Read More »
Complaint Posted 12/6/2010
Review 12/6/2010
It's a scam. The only thing Walkfit the company is, is after your money. Not only was the workmanship subpar, but from the moment you're on the phone to place an order they are consistently trying to sell you other items and enroll you into plans... Read More »
Complaint Posted 11/30/2010
Review 11/30/2010
I purchased several Walkfit Platinum shoe inserts or orthotics from this company. After viewing the product I returned them promptly. The company has been unwilling to credit my account even though I returned them quickly. I would never order anot... Read More »
Complaint Posted 11/26/2010
Review 11/26/2010
I bought these painful things and did try them for a couple weeks but every daythe pain got worse. I sent them back certified mail so I know they recieved them but 7 months later still no refund. I turned them in to the BBB but wish I had checked... Read More »
Complaint Posted 4/21/2010
Review 4/21/2010
I ordered their product online and the 1st time didn't show that it went through so I ordered it again. Of course 10 minutes later I received 2 order confirmations in my email. I immediately called customer service and they said they couldn't find... Read More »
Complaint Posted 12/4/2009
Review 12/4/2009
December 04, 200

Subject: WALKFT

I bought the Walkfit inserts on Oct 12, 2009 and I have got nothing but trouble out of them. I to like the Inserts but the Customer Service is very poor not worthy of being even rated. I am still dealing wit... Read More »
Complaint Posted 11/24/2009
Review 11/24/2009
This company plays with customer interests. You buy $15 insoles and they send you a "free" unsolicited bottle of pills with an implicit contract... they will charge your credit card in the next months and you will have a hard time to recover your... Read More »
Complaint Posted 8/15/2009
Review 8/15/2009
Walkfit is a disreputable company. If your reading this review then you already have a compliant of your own. I ordered the Walkfit platinum shoe inserts. I waited for weeks for them to be delivered. The inserts do not live up to the claims made o... Read More »
Review Posted 7/30/2009
Review 7/30/2009
Beware of this company, the claims are just false. In fact, these inserts made my ankle worse. I called and was told I will get my refund of $19.95 back, but it will cost me s&h to ship it back. After reading the reviews, I just hope I do get my m... Read More »
Complaint Posted 7/15/2009
Review 7/15/2009
Beware to whoever purchase this product. They will send you other products that you have no use for and then be billed for it. I ordered 2 pairs of insoles and along with the order they sent me 2 pairs of insole cushions, lotion, and joint pills.... Read More »
Complaint Posted 5/25/2009
Review 5/25/2009
How this company has the grade of a "B" is a mystery to me. By far the worst company you will ever deal with. my husband ordered these insoles, but what he did not know is that he was automatically signed up for these "joint support formula pills"... Read More »
Complaint Posted 3/6/2009
Review 3/6/2009
This has been the worst experience I have ever encountered from their customer services representatives to their product. I continue to receive additional items that were not authorized as well as endless phone calls at home during all hours in th... Read More »
Complaint Posted 2/9/2009
Review 2/9/2009
I ordered the WalkFit shoe inserts over the website in response to an infomercial. I got an email confirming the order and said I would receive them in 3 to 4 weeks. After 3.5 weeks I called because it had already shown up on my credit card bill.... Read More »
Complaint Posted 1/18/2009
Review 1/18/2009
I bought this product from an infomercial. The insoles were painful and you inadvertantly you are stuck with a reoccurring shipment of vitamins that they charge to your credit card. When you try to return and cancel this vitamin shipment, that you... Read More »
Complaint Posted 12/19/2008
Review 12/19/2008

To make a long story short my boss ordered the orthodics and was offered the "free joint replacement". Well it's not free it is a subscription which is not wanted. Of course being lower on the food chain than my I boss I got the lovely task of... Read More »
Complaint Posted 12/6/2008
Review 12/6/2008
I saw a WalkFit Platinum ad on TV and called. When I heard about 9.95 shipping cost I told them that I was not interested and would rather go to a local store. They called me back and offered me the soles for a price of 19.90 and FREE shipping. Th... Read More »
Complaint Posted 12/1/2008
Review 12/1/2008
I was really disappointed in the customer service. I ordered my insoles online. I know I did not sign up for automatic joint formula shipments. When I called, not only was I on hold three times trying to get through for over 9 minutes each but the... Read More »
Complaint Posted 11/26/2008
Review 11/26/2008
I was also overcharged for shipping. I called to complain twice and was routed to India (I think) where someone was more interested in selling me an air purifier than listening to my problem.

Found the insoles to be extremely painful to wear. T... Read More »
Complaint Posted 11/13/2008
Review 11/13/2008
I ordered inserts from Walkfit online for 29.90 including shipping and handling. They charged my credit card 54.75. When I asked about the difference, they agreed to credit my credit card, which they never did. I filed a dispute with my credit car... Read More »
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Additional Business Information
Hours   Phone   (800) 819-6294 Address   P.O. Box 9169
Van Nuys, CA 91409
Website   http://www.walkfit.com Email   marya@walkfit.com
Contact   Mary Armstrong Other  
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