maryanne m.'s review of Hyundai Motor Finance

Hyundai Motor Finance

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Customer Reviews & Ratings
Review Posted 5/25/2016
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Rude and incompetent customer service
I have been requesting a lien payoff letter from them that was never received by DMV to clear my title. I have called their customer service repeatedly with no resolution. They tell me up to 3 days to fax the letter- it has now been 7 days and I called a few times a day. Every call they tell me they will put in the request and it will take up to 3 days to receive- for the one and only request I have asked for!! The reps get rude with me, one even hung up on me....the one supervisor I got speak with was rude as well. As much as I love my Hyundai, I will never buy another one because I will never deal with Hyundai motor finance again.
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Additional Business Information
Hours   Phone   (800) 523-4030 Address   3161 Michelson Drive, Suite 1900
Irvine, CA 92612
Website   http://www.hmfcusa.com Email   rKirkreit@hcamerica.com
Contact   Richard Kirkreit Other  
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