Customer Reviews & Ratings
Review Posted 9/11/2019
. 1
. 0
Flexible Company with Determination to Satisfy
I worked with Mr. Smollins and have never worked with someone so determined to not just acquire my business, but ensure that I felt like I was heard. Regular callbacks, status updates, and advice. Even when I was being difficult and indecisive due to being new to the game, he still worked with me and never gave up. I'm a younger individual, so I don't have as much available to invest (yet!) but AdvantageGold was willing to work with me and agree on something that was win-win. Don't let fear of not having enough stop you from reaching out! My most fantastic experience through this process was when I received a shipment of precious metals that had arrived loose in the box. 1 of the owners of AdvantageGold called me within an hour and personally apologized, agreed to replace my precious metals and then some for my inconvenience. Now that is customer service you just don't see very often! It wasn't "10% off your next order" it was an immediate reconciliation.
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
 
Additional Business Information
Hours   7am - 5pm Monday through Friday Phone   (800) 341-8584 Address   12100 Wilshire Blvd, Suite 1450
Los Angeles, CA 90025
Website   http://www.advantagegold.com Email  
Contact   Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.