Daniel T.'s review of Hyundai Motor Finance

Hyundai Motor Finance

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Customer Reviews & Ratings
Complaint Posted 11/7/2019
. 1
. 0
They will screw you
Multiple things happened with them, early on I had to switch bank accounts, I told them on time they said they made the change to my file, for 3 payments they kept going to my old bank account which of course had no money in it. Then when they finally started to take money in my new bank account (After I called at least 6 times and each time they told me it was fixed) They over charge me for at least 400$. I call again off course, they were suposed to refund me and they were really sorry of their mistake. Called a few weeks later, still no sign of the money and they weren't helpful. Now, end of lease time. Someone hit my car in july, so of course I call my insurance and go at a garage for a quote, but I waited on the repairs since I was suppose to see the huyndai guy for the inspection before returning the car. Might as well do everything at once. After the inspection I went back to the garage and fixed everything Huyndai asked for. I sent my receipts to the email they gave me and gave them to the dealer as well when I returned my car. A month and a half later I receive a call from someone at Huyndai Finances asking me if I received the bill they sent me, which I didn't. I asked what bill, he said since they never got any receipts for the repairs I owed them 1700$. I sent those receipt 6 times already and nobody ever confirmed receiving them even if I asked. I sent them back, this time someone replies and says he's got them, but they're not valid since I got the quote in july and the inspector saw the vehicle only in august. They want me to pay. I will now take legal actions against them and encourage everyone to do the same.
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Additional Business Information
Hours   Phone   (800) 523-4030 Address   3161 Michelson Drive, Suite 1900
Irvine, CA 92612
Website   http://www.hmfcusa.com Email   rKirkreit@hcamerica.com
Contact   Richard Kirkreit Other  
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