Robin M.'s review of

Customer Reviews & Ratings
Complaint Posted 4/28/2020
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Bait and switch
I sent a "Deluxe" Blooming Garden Basket ($80) to my friend to cheer her up. It was a basket of green plants filled with THREE different types of flowers (description: One wicker basket with handle arrives brimming with blooming African violet, azalea, miniature rose and hypoestes plants and a small green ivy plant.) When the arrangement arrived it ONLY HAD GREEN PLANTS THERE WERE NO FLOWERS AT ALL (most definately not "brimming with blooming flowers". I contacted customer service and their response was "we have the right to substitute out flowers if needed". I would have been fine if they substitued out flowers but to not include ANY flowers is unethical. I will never use them again. Spent $80 for something she could have digged up from her back yard. Buyer beware (as other reviews have said)
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