Warehouse Discount Center

2.2 star rating Rating - based on 22 reviews & complaints
WDC is a kitchen appliances and plumbing store that is family owned and operated since 1982.  
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Warehouse Discount Center Categories
Appliance Sales & Repair

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Customer Reviews, Ratings & Complaints
Review Posted 8/20/2019
I'm very happy
I have never written a review about anything, but I find reviews helpful when I'm buying something, so I wanted to contribute. I love my Bosch 500 series dishwasher! I was concerned about other reviews that said the dishes come out wet - that is n... Read More »
 
 
 
Review Posted 8/20/2019
Great Value
Just brought a Samsung French door refrigerator from WDC. At first I had a hard time figuring out where everything was gonna go, but I'm figuring it out and I'm loving it, especially the 2 ice makers :) I also love the fact that it doesn't show fi... Read More »
 
 
 
Review Posted 8/19/2019
Great Service from WDC Appilances
GE Self-Cleaning Slide-in Electric Range, very sleek look! I just installed my new range and I love it! This oven is basic, no convection and no warning drawer like my old oven had (never really used these functions anyway). This is a slide in but... Read More »
 
 
 
Complaint Posted 6/24/2013
Run for the hills - worse service ever!
Now two weeks and have not gotten refund check on a product that was dented when delivered and the delivery people want to use a dolly up my new wooden stairs rather than with a carrying devise. Plus it was suppose to be delivered on the first and... Read More »
 
 
 
Complaint Posted 3/6/2013
Damaged dishwasher
I purchased dishwasher from WDC. It was delivery on the late afternoon and the driver rushed me to sign for it by stating that he had to get back to the office. More than 2 weeks later when it was ready to install after open up the package and fou... Read More »
 
 
 
Complaint Posted 2/21/2013
DONT SHOP WAREHOUSE DISCOUNT CENTER EVER!!!!!!
I purchased from the Agoura Store...but it seems they are all the same with countless unsatisfied and unhappy customers. Don't they know customer service is KEY!!!! for returning and referred customers...I'm sure they do, they just don't give a cr... Read More »
 
 
 
Complaint Posted 5/21/2012
The salesmen are dishonest and service after the sale is non-existent!
I bought a new house in May 2012 and needed new appliances. I chose a stove, and 2 refrigerators from the online site, printed the information, and went to the store. The sales people said that one of the refrigerators was discontinued, but he cou... Read More »
 
 
 
Complaint Posted 11/17/2011
Review 11/17/2011
Ordered a washer and dryer on line. The picture shows a washer and a dryer siting on pedestal drawer. Just what I wanted. It shows the picture and the price, seemed reasonable.Clicked on the link that brings up more information. Again same picture... Read More »
 
 
 
Complaint Posted 10/17/2011
Review 10/17/2011
JUST AVOID THIS PLACE, CHARGE YOU IMEDIATLY, NO DELEVERY FOR 2 MONTH,UNKNOWN DELEVERY AND NONE EXCSISTING TRACKING #, OUT OF THE MONEY AND NO PRODUCT, CREDIT COMPANY INVESTGATING THEM. Read More »
 
 
 
Complaint Posted 8/25/2011
Review 8/25/2011
The worst experience I have ever had. We ordered a refrigerator and paid for "white glove delivery" service to bring it up one flight of stairs into our apartment. I missed three days of work as the delivery guys repeatedly cancelled--not once did... Read More »
 
 
 
Review Posted 8/4/2011
Review 8/4/2011
Great Customer Service! They took their time answering all of my questions and helping me select the appliances that were right for me – without the typical sales pressure. Not only did they give me the best price but they even made sure I got all... Read More »
 
 
 
Complaint Posted 7/6/2011
Review 7/6/2011
STAY THE HELL AWAY FROM THESE PEOPLE!!!! UNLESS YOU LOVE MISERY!!. I wish I done my homework before buying from these shysters. They pass returned items as new and then wont' help you or take our calls. I hope these people burn in hell! Read More »
 
 
 
Complaint Posted 6/18/2011
Review 6/18/2011
STAY AWAY FORM THIS COPMANY! It is not worth miser discount that they offer! Placed $$$ alliance order and got damaged goods. Followed in-store policy for reporting the damages, submitted pictures, repair man confirmed that it needs to be replaced... Read More »
 
 
 
Complaint Posted 6/18/2011
Review 6/18/2011
Stay Away from WDC. My order was over $20k not $1500. Oven came in damaged. WDC use their in-house "reputable" delivery company. According to sales rep "All you have to do is to open boxes within 3 days, report the damage and everything will be ta... Read More »
 
 
 
Review Posted 5/3/2010
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Review 5/3/2010
This is a long review, but I feel WDC deserves it. Ordered a cooktop (odd size) from WDC. Darryl Nemer answered my original call as well as secondary calls I made to WDC. In placing my order, Darryl addressed my concerns about the cooktop I wante... Read More »
 
 
Business's response - on 9/15/2010
Thank you for your Review! Read More »
 
Complaint Posted 4/5/2010
Review 4/5/2010
Stay Away from this company! I was told by Kitchen Aid customer service that they suspect this company of selling "scratch and dent" appliances and representing them as "new." I spent almost $10,000 replacing all my kitchen appliances from Wareh... Read More »
 
 
 
Complaint Posted 4/1/2010
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Review 4/1/2010
I spent around 10,000 on the internet. I got a refrigerator that I had to wait forever for and it had been speared by a forklift. We didn't accept it and had to wait forever more I got it yesterday and the man moving it in didn't use a padded hand... Read More »
 
 
Business's response - on 9/15/2010
Thank you for taking the time to address your concern with TrustLink. Prior to any purchase, our sales department outlines our delivery and returns policy. As detailed in our returns policy on our website: http://www.wdcappliances.com/Returns.php,... Read More »
 
Review Posted 2/11/2010
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Review 2/11/2010
Pros: Seem to have excellent prices and customer service. I got a phone call shortly after placing my order to confirm it and give me a shipping estimate. Got another call when the item was shipped with very good info what the delivery process w... Read More »
 
 
Business's response - on 9/15/2010
Thank you for taking the time to address your concern with TrustLink. We appreciate your business and positive remarks regarding our customer service. We strongly recommend double checking the measurements required for the item, and discussing the... Read More »
 
Complaint Posted 1/13/2010
Review 1/13/2010
Sold us a broken washer and will not replace, buyers beware: Recently my husband bought a Whirlpool washer and dryer set from Warehouse Discount Center on State Street in Santa Barbara. Within the first use we realized the washer was not draining... Read More »
 
 
 
Complaint Posted 10/1/2009
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Review 10/1/2009
We purchased nearly $4,000 in appliances from this store and have experienced two big problems. First, we were overcharged by nearly $700. Even though I noticed at the moment of purchase that we were charged an incorrect amount, I believed their s... Read More »
 
 
Business's response - on 9/15/2010
Thank you for taking the time to address your concern with TrustLink. According to our records, your date of purchase was 9/7/2009. Your overcharged amount of $679.21 was refunded to your account on 9/29/2009. We apologize for the delay with the r... Read More »
 
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Additional Business Information
Hours   Monday - Friday, 9a.m. to 7p.m. Saturday, 9a.m. to 6p.m. Sunday, 10a.m. to 6p.m. Santa Barbara Phone   (805) 222-1380 Address   14349 White Sage Road
Moorpark, CA 93021
Website   http://www.wdcappliances.com Email   shayne@wdcappliances.com; kyliek@wdcappliances.com
Contact   Shayne Schlender Other  
 
 
 
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