Jack V.'s review of UR Enterprises, Inc

UR Enterprises, Inc

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Complaint Posted 9/29/2011
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Review 9/29/2011
I rented a vehicle family van from united rental . The car had quite a bit of damage all around the vehicle, specially on the back lift door. When I took the car back, there were 2 minor scratches left of the licence plate They made report and make me sign a damage statement which stated lift back severity of damage is medium. They have collected $500 from America express and they wanted $2300 more to fix the back lift door for which they have obtained damage estimate from foothill auto body. The damage they claim that I have caused is very minor. The company does not want to negotiate any thing they are very insistent of collecting entire amount to fix the whole lift door. My complaint is why I am responsible to pay for previous damage, the comp does not want to listen any arguments and wants to take legal action against me. I reccomand every one out there not to rent any vehicle from this company.
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Additional Business Information
Hours   Open 7 days a week - 8:00AM to 6:00PM Phone   (949) 222-0222 Address   4500 Campus Drive, Suite 300
Newport Beach, CA 92660
Website   http://www.unitedautorental.com Email   tzurba@yahoo.com
Contact   Thomas Zurba Other  
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