Fay Cullen, Inc.

4.5 star rating Rating - based on 24 reviews & complaints
View map / directions
Fay Cullen, Inc. Categories
Jewelry Sales, Repair & Appraisal
Specialty Retail
Preferred Members
South Bay Gold
4.5 star rating 0 miles
4.6 star rating 0 miles
Pacific Bay Watch Corporation
0.0 star rating 0 miles
Quick Cash Buyers, Inc.
5.0 star rating 0 miles
Gold Exchange USA
0.0 star rating 0 miles

          32034 visitors
Customer Reviews, Ratings & Complaints
Review Posted 10/29/2016
gorgeous perfect bracelet, very nice and easy to work with
received immediate responses to all my requests for help and ABSOLUTELY LOVE my new bracelet. great service. Read More »
Review Posted 6/22/2016
Perfect service, The Most Beautiful Emerald Necklace!
From all the way down here in Australia, it was a rewarding and easy shopping experience with Fay Cullen all the way over their in North America. Fay Cullen staff went above and beyond during my purchase of the most beautiful antique emerald and d... Read More »
Review Posted 12/3/2013
Beautiful Engagement Ring!
Have nothing but good things to say about my experience. Customer Service was great even though I had to change the shipping address at the last moment! Packaging was secure and delivered exactly when expected. The engagement ring was stunning and... Read More »
Review Posted 11/30/2013
Beautiful Authentic Bracelets Design, And Low price..!!!
Fast response, Good service, Beautiful Bracelets Design, And Low price. I would never hesitate to buy from them! Read More »
Complaint Posted 5/20/2013
. 1
. 0
This company is not what it appears to be!!!!! Be very cautious!!!!
Fay Cullen is not what it appears to be. They use bad sales tactics and fib about the quality of diamonds they sell. Be very cautious if you go through this company. Elizabeth uses her words very carefully when she sells the product. The return po... Read More »
Business's response - by Fay Cullen Incon 7/31/2013
Below is the email sent to our customer by Fay Cullen on 7.07.12 offering a full refund or a credit of $1040 upon verification. Customer understandably refused to return his robust original Victorian EGL certified (EGL Cert.#US60364501D - http://w... Read More »
Review Posted 2/10/2013
Another great purchase!!!
My husband and I just purchased a rose gold diamond eternity band and what a gorgeous ring!!! I truly love it.. I did have to wait about 6 weeks since I needed it in a specific size but it was so worth the wait. The size is perfect. I trust Fay Cu... Read More »
Review Posted 7/24/2012
Excellent Service and true dedication to quality
I have spent along time looking for the ideal engagement ring for my now fiance. I went to multiple companies, jewelers, and estate jewelry resellers and Fay Cullen stood out in its quality and superb customer service. Fay and Mark were both very... Read More »
Review Posted 6/18/2012
Exactly what I wanted!
I have purchased twice from Fay Cullen, Inc. and have been very happy both times. The items were as pictured and the information provided accurate. Shipping, though expensive, is safe and prompt. I will do business with this company again. Priori... Read More »
Review Posted 5/7/2012
Great Company with excellent jewelery
Don't hesitate to use Fay Cullen for any of your jewelery. Very reasonable, very professional, and very easy to deal with. I purchased a sapphire engagement ring. My jeweler at home was very impressed with the quality of the stone- he was surprise... Read More »
Review Posted 3/1/2012
Excellent all-round service
Buying an antique necklace, unseen over the internet was a little scary but I'm glad I did. A minor problem with the shopping cart not recognising my UK security number was quickly sorted out by Mark Hoult via a couple of emails, responded to almo... Read More »
Review Posted 2/25/2012
fay cullen jewelry
I recently traded in a previous Fay Cullen purchase of a beautiful aquamarine ring for a lovely diamond and saphire estate ring.The trade was easy and I got a fair price for the trade-in. Read More »
Review Posted 6/7/2011
Review 6/7/2011
Amazing, beautiful jewelry. Incredibly caring and down-to-earth service. Helpfulness and efficiency in the procedure of ordering also made the purchase so much more enjoyable. The jewelry itself when it arrived was of course absolutely breathtaki... Read More »
Review Posted 4/2/2011
Review 4/2/2011
Fay Cullen customer service is world class. I purchased an antique engagement ring which we thought was the right size, but was loose for my wife. We had a sizing bar added at another jeweller as we do not live in Florida. A mistake we regret as a... Read More »
Review Posted 3/28/2011
Review 3/28/2011
Review Posted 3/12/2011
Review 3/12/2011
If you are a jewelry lover and haven't found Fay Cullen, you don't know what you are missing!! She has one of a kind pieces at unbelievable prices. Her specialties are engagement/wedding rings, plus antique and estate jewelry. Make sure to sign up... Read More »
Review Posted 12/13/2010
Review 12/13/2010
We got my estate engagement ring at Fay Cullen and it is perfect! It looks so much better in person than in the photos. It is in wonderful condition and came with a container of jewellery cleaner so I can keep it that way. We did a lot of shopping... Read More »
Review Posted 12/7/2010
Review 12/7/2010
What a treasure chest I opened when I found Fay Cullen. The service, quality, price was perfect. Marc was wonderfully helpful. I would highly recommend this site to anyone wanting an exquisite, unique piece of jewelry. I only wish I had more finge... Read More »
Review Posted 11/9/2010
Review 11/9/2010
I recently traded some no longer worn jewellery pieces for an exquisite ring that I found on the Fay Cullen, Inc. Website. To my surprise, the trade covered the entire cost of the ring. The process was quick and easy and I received a ring that I n... Read More »
Review Posted 7/14/2010
Review 7/14/2010
Fay Cullen's inventory and customer service is outstanding. I got my dream engagement ring with lots of help from Veronique. I will be a customer for life. I would recommend them to anyone looking for unique, beautiful, timeless jewellery. Read More »
Review Posted 7/13/2010
Review 7/13/2010
I was very pleased with the service I received during my hunt for the perfect ring. This is actually the second ring I have purchased from Fay Cullen. Both experiences were great. I worked with Veronique this time and she was very pleasant and mad... Read More »
You are viewing page 1 of 2
Additional Business Information
Hours   9am to 6pm Monday to Friday In House visits by Appointment Only Phone   (305) 354-3000 Address   12555 Biscayne Blvd., #909
North Miami, FL 33181
Website   http://www.faycullen.com Email   info@faycullen.com
Contact   Fay Cullen Other  
© Copyright 2017 TrustLink All Rights Reserved.