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A Better Way to Move out of Los Angeles,CA is it a good company?
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6/29/2010 3:07 PM (PST)

Has anyone used the online moving service called "A Better Way to Move"? I need to move a very small amount of apt. items one block away and the full service moving company prices are outrageous. If anyone has had dealings with this company I would appreciate your feedback.

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6/29/2010 3:56 PM (PST)

The company has an A rating with the BBB in Colton, which is a very high rating especially for a moving company. I do not see anything in their report that would raise any red flags.

When looking to do business with a moving company, we suggest that consumers insist on a written binding estimate in advance of the move. With a binding estimate, the actual moving costs may not exceed the estimate. Be certain that the estimate is very specific concerning the goods to be shipped. It is advisable to purchase additional valuation for lost or damaged goods since the statuatory liability is only .60 cents per pound. If you obtain a non-binding estimate and you are moving between states (interstate) and the final invoice exceeds the estimated amount, customers are required to pay only 10% over the original estimate when the goods are delivered, with a balance due in 30 days. You can file a complaint or verify licensing by writing to the Federal Motor Carrier Safety Administration located at 400 Virginia Avenue, SW, Washington, DC 20024, or calling (888) 368-7238. Be sure to review the company that you choose to do business with!

Good luck!

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