10/21/2010 4:26 PM (PST)

Their are two listings for Pacific Home Remodeling:

6875 Nancy Ridge Dr #B
San Diego, CA 92121

Based on BBB files, this business has a BBB Rating of D+ on a scale from A+ to F. Reasons for this D+ rating include:
54 complaints filed against business-
These complaints concerned:

1 regarding Advertising Issues
1 regarding Advertising Issues

1 regarding Billing or Collection Issues
1 regarding Billing or Collection Issues

9 regarding Contract Disputes
9 regarding Contract Disputes

7 regarding Customer Services Issues
7 regarding Customer Services Issues

4 regarding Delivery Issues
4 regarding Delivery Issues

4 regarding Guarantee Or Warranty Issues
4 regarding Guarantee Or Warranty Issues

4 regarding Product Issues
4 regarding Product Issues

2 regarding Refund Or Exchange Issues
2 regarding Refund Or Exchange Issues

1 regarding Repair Issues
1 regarding Repair Issues

15 regarding Selling Practices
15 regarding Selling Practices

6 regarding Service Issues
1 regarding Improper or inferior service
5 regarding Service Issues



These complaints were closed as:

8 Administratively Closed
8 Administratively Judged Resolved

45 Resolved
24 Assumed Resolved
2 Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
19 Resolved

1 Unresolved
1 Unresolved

10/21/2010 4:28 PM (PST)

Second listing:

12658 Washington Blvd.
Los Angeles, CA 90066
Tel: (310) 437-4700


Company Rating B
Our opinion of what this rating means:
A high rating. The company would generally have demonstrated good business-consumer relations, and we would expect any consumer complaints not to be of a serious nature and to be satisfactorily handled by the company.

Contractors license: 768166 Active

The following grid displays the number and responses to complaints over the last 36 months:

No. of Cmpl Type of Response
10 Making a full refund, as the consumer requested
1 Making a partial refund
77 Agreeing to perform according to their contract
0 Refusing to make an adjustment
5 Refuse to adjust, relying on terms of agreement
0 Unanswered
0 Unassigned
93 Total

http://www.la.bbb.org/Business-Report/Pacific-Home-Remodeling-Inc-13129853