4/29/2010 7:38 AM (PST)

Thank you Bill. I did check and reviewed the complaints against the Firm and agree with you in that it does not mitigate my concern. There is also no BBB creditability rating. I live in Georgia and would be concern if the Firm is licensed to practice there as well.

4/29/2010 7:49 AM (PST)

Thank you again Bill. That does it for me.

6/1/2010 8:23 PM (PST)

Hi All,

This is Chance E. Gordon of The Gordon Law Firm. I've noticed that Bill M has no legal background as far as I can tell. That being said, let me clarify things as it is seems to be primarily ignorance of the law that is hurting the homeowners and allowing the banks to hold all of the cards.

My firm does not charge any sort of fee for loan modifications. We instead provide free loan modifications to existing clients. What we do offer is a program that allows a client to retain our services for the purpose of investigating potential monetary claims against their lender. We can provide this service to clients in all 50 states as all lenders are federally regulated by either the FDIC, the OTS, or the Federal Reserve. Due to this fact, the questions we address are exclusively federal in nature and therefore permissible for my office to be retained upon.

My firm has modified literally hundreds of loans and have over 500 satisfied clients. Six complaints on the BBB which have been posted by individuals whose are assertions are almost always untrue still shows a customer satisfaction rate of almost 100%.

I hope this information was helpful.

Chance E. Gordon

6/13/2010 11:49 PM (PST)

Geez Bill, I'm sorry. I guess myself as well as the good folks that are reading your criticism of my law firm may be a bit confused. I've taken the time to cut and paste your trustlink profile and it indicates that your occupation is "Senior manager" and your education is a "College degree". (Please see below)...

TrustLink Brigade Rank: Sergeant
Age: 56 or older
Gender: Male
Marital Status: Married
Household Size: 2
Location: Colton, CA
Occupation: Senior manager
Highest Level of Education: College degree

In light of the above, and forgive my ignorance, but would you share with these fine people who are dedicating their time to read the reviews of a "BBB Expert" the following information; 1) where you went to law school, 2) where you are admitted to practice, 3) your area of speciality, 4) how many trials you've conduct, and, 5) how many of these trials have encompassed issues which relate to real property issues, (i.e. Predatory lending, Foreclosure Consultant Act, etc.)? Would you also disclose to these fine folks whether you have an ownership interest in any publicly traded securities issued by any lending institutions? I think if you can't provide complete answers and full disclosure on all of the foregoing the BBB should probably "strip you of your stripes".

My operation is transparent and yes we have had complaints. In light of having represented over 400 clients in loan modifications prior to the enactment of SB94 and an additional 100-200 since then through our pre-litigation monetary claims program, I don't think that 6 complaints which have been COMPLETELY RESOLVED should cause anyone concern WHATSOEVER.

In addition, please check out National Payment Modification which is the dba I used prior to the enactment of SB94 and which was an additional office I had in San Diego. You will see the rating TO THIS DAY is an "A-".

Bill, I would like to invite you to a public debate on all of the issues I've raised in what has been discussed above. It can be on radio, TV, or in front of a crowd of your most loyal supporters. No sense being a "key board commando", right? Let's put our credentials, thoughts, opinions, and skills in debate before the people in the proper forum so that they will pass judgment only after they have been FULLY INFORMED.

I anxiously await your response and can be reached by you or anyone else that has any concern at cgordon@thegordonlawfirm.com or on my office line at 323-933-6088.

I look forward to your response, Bill "M".

Sincerely,

Chance E. Gordon
SBN 198512
Member-State Bar of California
5455 Wilshire Blvd., Suite 2010
Los Angeles, CA 90036
Phone (323) 933-6088
Fax (323) 933-6090

6/14/2010 12:27 AM (PST)

Hey folks,

I just did a little more due diligence...guess what? Bill "M" is really "William Mitchell" whom is the owner of the Better Business Bureau! Here is link to the lawsuit where he and his company were sued for defamation...

http://bbbroundup.com/LosAngelesBBB08.html

Below is a quote from someone that reported on the trial:

"Since William G. Mitchell, CEO of the Better Business Bureau of the Southland, Inc. (LA BBB) was under oath when he made the above sworn statements, it is logical to conclude, contrary to their publicly stated position, the Los Angeles Better Business Bureau's business reliability reports and the letter grades accompanying them are arbitrary and opinionated. They are not fact, they are not objective, they are not un-biased and they are not reliable. I would also suggest that contrary to Mr. Mitchell's sworn testimony, the public is extremely interested in what goes into the BBB letter grades--too bad the LA BBB does not disclose this information".

WOW!! I think I will change my motto to "Those who live in glass houses should not throw stones!"

If it is any consulation, Bill "M" is in fact a lawyer which begs the question about why he does not disclose this on his profile...could be because the law school he graduated from was not accredited and whose alumni have the highest discipline rate in California?

Here is his bar information...

William Grant Mitchell - #64929
Current Status: Active
This member is active and may practice law in California.

See below for more details.

Profile Information
Bar Number 64929
Address 315 N Lacadena Dr
Colton, CA 92324 Phone Number (909) 825-0490
Fax Number (909) 825-6246
e-mail Not Available
District District 6 Undergraduate School No Information Available;
County San Bernardino Law School Western State Univ; CA
Sections None

Status History
Effective Date Status Change
Present Active
9/30/1975 Admitted to The State Bar of California


,

6/14/2010 1:57 AM (PST)

More on the "unbiased" President of the Southland BBB...

When state and federal regulators shut down the National Consumer Council in Santa Ana on Monday, Bill Mitchell felt a sense of relief.As the head of Better Business Bureau of the Southland in Colton, Mitchell has railed against the nonprofit -consolidation firm, calling it "a huge scam."The state Department of Corporations issued a "desist-and-refrain order" against NCC, several of its related for-profit companies and three individuals, saying they were operating without a proper license in California.Authorities with the state agency and the Federal Trade Commission then closed NCC's headquarters, sent home about 250 employees and appointed a conservator to temporarily oversee the financial activities of the operation.A report on the Better Business Bureau's Web site gives NCC an "unsatisfactory business performance record based on a pattern of complaints that cause us concern," and urges consumers to use "careful consideration" in dealing with it.That report, and Mitchell's comments, drew a defamation lawsuit last October, in which the National Consumer Council accused Mitchell and the bureau of attacking the NCC "in an improper and unlawful effort to halt the NCC's success."The organization also said Mitchell failed to disclose he was on the board of Riverside-based Springboard, a credit counseling service that competes with NCC."Of course, that is utter nonsense," Mitchell said Tuesday by phone.
...
Both organizations charge fees to reduce the . Wilkman said Mitchell was a Springboard director because it's a tradition for the heads of Better Business Bureaus to be on the boards of local credit counselors.
...
Mitchell said he did not think the lawsuit would proceed.
...
BODY: When state and federal regulators shut down the National Consumer Council in Santa Ana on Monday, Bill Mitchell felt a sense of relief.

As the head of Better Business Bureau of the Southland in Colton, Mitchell has railed against the nonprofit -consolidation firm, calling it "a huge scam."
...
That report, and Mitchell's comments, drew a defamation lawsuit last October, in which the National Consumer Council accused Mitchell and the bureau of attacking the NCC "in an improper and unlawful effort to halt the NCC's success."

The organization also said Mitchell failed to disclose he was on the board of Riverside-based Springboard, a credit counseling service that competes with NCC.

"Of course, that is utter nonsense," Mitchell said Tuesday by phone.
...
Wilkman said Mitchell was a Springboard director because it's a tradition for the heads of Better Business Bureaus to be on the boards of local credit counselors.
...
Mitchell said he did not think the lawsuit would proceed.
...
D01 -LENGTH: 791 words -HEADLINE: Government agencies close NCC; -CREDIT COUNSELOR: Federal and state regulators say the firm operated -without a license. -BYLINE: JONATHAN SHIKES; THE PRESS-ENTERPRISE -BODY: -

6/14/2010 1:59 AM (PST)

*Consumer Claims BBB a Total Scam* - [Cached Version]
Published on: 3/4/2003 Last Visited: 7/14/2005
William G. Mitchell, the controversial and defiant leader of the Better Business Bureau of the Southland, Inc., is also discussed.We also touch upon the general concept of so-called #34Better Business Bureaus#34 and their roles as consumer watchdog agencies.By no means is this brief report a complete compendium of the affairs of Mr. Mitchell, and his BBB Southland Inc., empire.Neither does this report claim to divulge all facts that have been gathered with respect to the investigation of William G. Mitchell, his BBB cookie jar, or any of the various subjects and persons mentioned herein.
...
This practice may have the indirect effect of forcing the BBB Southland to substantiate, correct, and validate its vindictive and controversial #34Reliability Reports#34 or force suspicious companies to re-evaluate their relationship with William G. Mitchell.
...
the Better Business Bureau of the Southland, Inc., allegedly d/b/a (doing business as) #34Orange County Better Business Bureau#34, , , and, included information about Mr. William G. Mitchell, the controversial and imperial-like President of the BBB Southland, Inc., who has at least five offices in the Los Angeles, California area covering Orange County, Los Angeles County, Riverside County, and San Bernardino County.

Investigation of Key EmployeesIn addition to exploring information about Mr. Mitchell, our initial report also included a background investigation of key BBB Southland employees.With the previous reports, we provide direct hyperlinks which allowed readers to download free of charge the 1999 Form 990 tax return documents uncovered by the Publisher and apparently filed by Mr. Mitchell's BBB Southland.

Other media sources have seized upon this information to scrutinize the high salary of William Mitchell.
...
As part of our initial investigation, this Publisher was the first to report that it had uncovered certain documentation with regard to Mr. Mitchell and his BBB Southland chapter that questions the alleged honesty and integrity of the BBB Southland.Consider the following examples of previously reported information:
...
Not surprisingly, Mr. William Mitchell, the reputed leader of the BBB Southland empire, #34did not return the Register's call...#34 reported the newspaper.
...
In a human sense, perhaps Mr. Mitchell has an urge to produce illegitimate, dis-honest, unsubstantiated, and unethical so-called is biggest and most legitimate critic, the critic that he may envy and one day aspire to be; the critic with a flawless track record; the critic with the national respect; the critic with published rules and procedures; the critic that other programs model their programs around; etc. Human emotions are understandable, but not necessarily excusable.
...
William G. Mitchell and/or the Better Business Bureau of the Southland, Inc. doubts the credibility of the all

6/14/2010 2:01 AM (PST)

Even More!!!

BBB Chapter Slapped with Major Lawsuit - [Cached Version]
Published on: 1/24/2004 Last Visited: 9/29/2006
This media documentation contains updated and detailed information about a particular chapter of the #34Better Business Bureau.#34 The specific chapter this report will focus upon is the Better Business Bureau of the Southland, Inc., d/b/a (doing business as) "The Better Business Bureau" and its President, Mr. William G. Mitchell.This report also includes a background investigation of key BBB Southland employees.Also, this report provides direct hyperlinks which allows readers to download free of charge the 1999 Form 990 tax return documents uncovered by the Publisher and apparently filed by Mr. Mitchell's BBB Southland.As part of the investigation, this Publisher has uncovered certain documentation with regard to Mr. Mitchell and his BBB Southland chapter that speaks for itself regarding the firm's honesty and integrity.
...
By authorizing the release of these forms, the public can begin to better understand the operation of Mr. Mitchell's vast BBB Southland chapter and his hands-on role in BBB Southland affairs.As a matter of courtesy, we are making the Form 990 tax returns available to the general public absolutely free of charge!!!
...
Specifically, this report will focus and deal with the Better Business Bureau of the Southland, Inc.(hereinafter to be referred to as "BBB Southland"), its President, Mr. William G. Mitchell, and Mr. Todd McDonald, who is reportedly a key employee of BBB Southland.
...
This Publisher has been informed that the prestigious law firm of Richman, Lawrence, Mann, Greene, Chizever, Friedman & Phillips, based out of Beverly Hills, CA, on Wilshire Boulevard, filed a stunning lawsuit against William G. Mitchell, personally, and against the Better Business Bureau as a corporate entity, and also against the Inland Cities Better Business Bureau Foundation, Inc.(hereinafter to be referred to as "BBB Inland").The suit was filed on behalf of Antares Corporation, a California-based corporation.
...
Not withstanding the foregoing, the civil complaint also alleges damaging information with regard to both the integrity and character of Mr. William G. Mitchell.Specifically, on page three, paragraph seven of the civil complaint, Antares charges that Mitchell operated the BBB Southland, as well as the related BBB Inland "for personal profit" instead of its alleged "non-profit" status; Mitchell claimed in court papers that the BBB Southland is a e has repeated this claim to the general public on numerous occasions prior to the commencement of the lawsuit.The complaint also accuses the BBB Southland of "intentional false" representations in its Reliability Reports.

In consideration of past articles by Publisher on the same BBB chapter, as well as the apparent fact that the BBB Southland headed by Mitchell is the headquarters for all district offices of BBB facilities in the Los Angeles metropoli

6/14/2010 11:02 AM (PST)

Mr Gordon, The information you've uncovered on Mr. Mitchell's integrity and character as owner of the BBB Southland is most disturbing and gives me pause as a consumer who relies on the ability of the BBB to give valid and authentic information on business's integrity. Which poses the question "Who do you trust?" I would have to seriously reconsider your firm's ability to represent my concerns since I did question it in this forum, only because there are so many fraudulent companies/firms making the same claims one can not be too careful. Thank you for your throughout reporting on Mr Mitchell which definitely shows me that you leave no stone unturned. Lei O.

6/14/2010 12:14 PM (PST)

Not a problem Lei. I'm not here to make myself wealthy off the back of the working man, quite the opposite actually. Unfortunately, there are so many individuals like Mr. Mitchell who have companies which attest to be "consumer-advocates" and "watch-dog" groups that are really quite the opposite. In reality, companies like BBB Southland, the Modsquad, etc. are nothing more than scams themselves that try and shakedown lawyers like myself whom are the true consumer adovocates. More than anything, Mr. Mitchell's extended silence speaks volumes and only confirms everything that has been stated above. ,Not a problem Lei. I'm not here to make myself wealthy off the back of the working man, quite the opposite actually. Unfortunately, there are so many individuals like Mr. Mitchell who have companies which attest to be "consumer-advocates" and "watch-dog" groups that are really quite the opposite. In reality, companies like BBB Southland, the Modsquad, etc. are nothing more than scams themselves that try and shakedown lawyers like myself whom are the true consumer adovocates. More than anything, Mr. Mitchell's extended silence speaks volumes and only confirms everything that has been stated above. ,Not a problem Lei. I'm not here to make myself wealthy off the back of the working man, quite the opposite actually. Unfortunately, there are so many individuals like Mr. Mitchell who have companies which attest to be "consumer-advocates" and "watch-dog" groups that are really quite the opposite. In reality, companies like BBB Southland, the Modsquad, etc. are nothing more than scams themselves that try and shakedown lawyers like myself whom are the true consumer adovocates. More than anything, Mr. Mitchell's extended silence speaks volumes and only confirms everything that has been stated above.

6/14/2010 12:15 PM (PST)

I don't know why that last entry triple posted...:),Not a problem Lei. I'm not here to make myself wealthy off the back of the working man, quite the opposite actually. Unfortunately, there are so many individuals like Mr. Mitchell who have companies which attest to be "consumer-advocates" and "watch-dog" groups that are really quite the opposite. In reality, companies like BBB Southland, the Modsquad, etc. are nothing more than scams themselves that try and shakedown lawyers like myself whom are the true consumer adovocates. More than anything, Mr. Mitchell's extended silence speaks volumes and only confirms everything that has been stated above.

6/14/2010 8:55 PM (PST)

Bill, I copied and pasted what was placed above. You can lie about your own credentials, and conceal the fact that you have a whopping conflict of interest because you own a business that attests to be objective, when it really is not. You can continue to attack me while you use BBB Southland to extort money out of businesses so that you don't saddle them with horrible ratings.

The truth of the matter is that you are improperly using a business classified as a non-profit to line pockets and hide income. The truth is that you're a charlatan that goes on this board and hides the fact that you own the company so that you can direct consumer dollars to whatever business happens to be paying you off. This is reflected all over the rip-off report and as stated in an article about your company from the Orange County Register (Please see below)

DISCUSSION OF THE CORRUPT BBB SOUTHLAND AS REFLECTED IN THE RIP-OFF REPORT:

...by consumers, for consumers ...scams, consumer complaints, and frauds reported. File a report, post your review or experience!
Welcome, undefined
My Profile | My Reports
Don't let them get away with it.® Let the truth be known!HOME


Corporate Advocacy Program
This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

Consumers love to do business with someone that can admit mistakes and states how they made improvements.


--------------------------------------------------------------------------------

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Read "Thank You" e-mails from consumers...Ripoff Report protects consumer's right to speak out.
Report: #94550 Report: BBB
Reported By: (Los Angeles California)

BBB Of Southland is a scam extortion on companies. Rip-off! Colton California
...


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BBB
315 North La Cadena Drive, Colton, CA 92324
Colton California 92324
U.S.A.
Phone:
Web Address:


Category: BBB Better Busine

6/14/2010 8:58 PM (PST)

CONTINUED....

Submitted: Friday, June 11, 2004
Posted: Friday, June 11, 2004

Introduction
In or about January of 1998, we produced an investigative article entitled "BBB and its President Slapped with Lawsuit". This informative article revealed information and documentation that caused some to question the integrity, mission, and focus of the BBB in general, and the Better Business Bureau of the Southland, Inc., in particular. We documented and questioned as to whether or not the BBB was engaged in deceptive and fraudulent conduct with use of the controversial term "Reliability Report." With our reporting as influence, others came to the same conclusion.

Eventually the BBB of the Southland, Inc. stopped issuing so-called "Reliability Reports" and instead began using the more mild term "Company Report." The fact that the BBB was apparently stripped of its use of the term "Reliability Report" strongly suggests that the reports were defective and misleading, and that use of the term provides evidence to those who question the integrity of the BBB. After all, even heart surgery is not "Reliable" even if performed by the best doctor in the world.

Not surprisingly, we began to receive complaints or inquiries from several other businesses and persons who apparently had experienced similar or abnormal problems in dealing with the BBB that contrasted with their feel-good, chummy, reputation.

We reported information specific to the Better Business Bureau of the Southland, Inc., allegedly d/b/a (doing business as) "Orange County Better Business Bureau" "Los Angeles BBB" "Riverside BBB" and, "BBB Southland". We also included information about Mr. William G. Mitchell, the controversial President of the BBB Southland. Better Business Bureau of the Southland, Inc., has five offices in the Los Angeles, California area covering Orange County, Los Angeles County, Riverside County, and San Bernardino County.

Investigation of Key Employees
In addition to exploring information about Mr. Mitchell, our initial report also included a background investigation of key BBB Southland employees. With the previous reports, we provide direct hyperlinks which allowed readers to download free of charge the 1999 Form 990 tax return documents uncovered by the Publisher and apparently filed by Mr. Mitchell's BBB Southland. Other media sources have seized upon this information to scrutinize the high salary of William Mitchell.

Publisher Explores Links to Electronic 'Animals'
In this report, we also provide hyper-links to Mudwalkers suspected of subversive, radical, anti-constitutional, and/or extremist activity, i.e., being Electronic Mules, Cyber Pigeons, donkeys, and/or Electronic Parrots. These calculating, efficient, cold-blooded electronic 'animals' are suspected of knowingly, willingly, deliberately being reliant upon questionable so-called "Reliability Reports" that both the American media and American judicial enitities have in fact raised questions

6/14/2010 9:01 PM (PST)

CONTINUED

...about. The motives of these 'animals' and whether or not they can be linked to certain political philosophies that oppose Capitalism, and American ideals of commerce, is being explored in an idependent report that is currently under editorial review.

Summary of Previous Report: Questions of Honesty and Integrity

As part of our initial investigation, this Publisher was the first to report that it had uncovered certain documentation with regard to Mr. Mitchell and his BBB Southland chapter that questions the alleged honesty and integrity of the BBB Southland. Consider the following examples of previously reported information:

For example, we reported that neither negative factual information about the BBB Southland nor records of past litigation *against* the BBB Southland, Inc. chapter was mentioned on the home web page of the Council of Better Business Bureau's central server, or as part of a disclaimer in the BBB Southland's highly questionable "Reliability Reports". Negative information and damaging allegations have been a central part of past litigation involving the BBB Southland.

For example, we first reported that the methods used by the BBB to attract potential members and their simultaneous use of so-called "Reliability Reports" against non members was very suspicious. For example, we researched so-called BBB "Reliability Reports" against prominent and well known companies that had been the focus of government action or attention or numerous consumer complaints and noticed that the BBB reports were still generally favorable.

For example, we reported that some consumers had knowingly relied upon the false or misleading information that the BBB Southland had put out about certain organizations, including even N.A.A.S. A subsequent investigation and a companion report explores the motives, credibility, and legitimacy of a "consumer" that receives false, untrue, fabricated, deceitful, and misleading information from any consumer watch-dog group and/or submits false, untrue, fabricated, deceitful, and misleading information to any consumer watch-dog group.

Orange County Register Body Slams BBB.

Eventually, other legitimate newspapers, and media sources not mesmerized or beholden to the powerfu BBB brand-name began to show interest. One such newspaper that we know of is the Orange County Register, which is a division of Freedom Communications, Inc. The Orange County Register is published daily and Sunday, and is located in Santa Ana, CA. Upon examing the recent investigative articles by the OCR and numerous complaints from responsible and reputable business owners, Joe D'Agostino of the Orange County District Attorney's office consumer-protection division said his office will investigate. The state Department of Consumer Affairs is referring complaints to the state Attorney General's office.

The Orange County Register reports that numerous business owners have contacted the newpaper for complaints ranging

6/14/2010 9:03 PM (PST)

CONTINUED

...about. The motives of these 'animals' and whether or not they can be linked to certain political philosophies that oppose Capitalism, and American ideals of commerce, is being explored in an idependent report that is currently under editorial review.

Summary of Previous Report: Questions of Honesty and Integrity

As part of our initial investigation, this Publisher was the first to report that it had uncovered certain documentation with regard to Mr. Mitchell and his BBB Southland chapter that questions the alleged honesty and integrity of the BBB Southland. Consider the following examples of previously reported information:

For example, we reported that neither negative factual information about the BBB Southland nor records of past litigation *against* the BBB Southland, Inc. chapter was mentioned on the home web page of the Council of Better Business Bureau's central server, or as part of a disclaimer in the BBB Southland's highly questionable "Reliability Reports". Negative information and damaging allegations have been a central part of past litigation involving the BBB Southland.

For example, we first reported that the methods used by the BBB to attract potential members and their simultaneous use of so-called "Reliability Reports" against non members was very suspicious. For example, we researched so-called BBB "Reliability Reports" against prominent and well known companies that had been the focus of government action or attention or numerous consumer complaints and noticed that the BBB reports were still generally favorable.

For example, we reported that some consumers had knowingly relied upon the false or misleading information that the BBB Southland had put out about certain organizations, including even N.A.A.S. A subsequent investigation and a companion report explores the motives, credibility, and legitimacy of a "consumer" that receives false, untrue, fabricated, deceitful, and misleading information from any consumer watch-dog group and/or submits false, untrue, fabricated, deceitful, and misleading information to any consumer watch-dog group.

Orange County Register Body Slams BBB.

Eventually, other legitimate newspapers, and media sources not mesmerized or beholden to the powerfu BBB brand-name began to show interest. One such newspaper that we know of is the Orange County Register, which is a division of Freedom Communications, Inc. The Orange County Register is published daily and Sunday, and is located in Santa Ana, CA. Upon examing the recent investigative articles by the OCR and numerous complaints from responsible and reputable business owners, Joe D'Agostino of the Orange County District Attorney's office consumer-protection division said his office will investigate. The state Department of Consumer Affairs is referring complaints to the state Attorney General's office.

The Orange County Register reports that numerous business owners have contacted the newpaper for complaints ranging

6/14/2010 9:06 PM (PST)

BILL, THE LIST OF COURSE GOES ON AND ON IN REGARDS TO ALL OF YOUR COMPANIES SHAKEDOWN TACTICS, MISDEEDS, AND THE LIKE...

IN LIGHT OF THE ABOVE, HOW ABOUT THIS....

Why not debate in a public forum? Why are you so afraid of the real truth getting out? I will have my office contact all of the people that have lodged complaints so that they may attend and voice their own opinion IN PERSON about my firm. I will also have my marketing directer attend and he can explain how your company demanded money in exchange for not posting these complaints that you are now trying to beat me over the head with.

If you are not a coward and a liar, you will accept my offer of an open public debate. You've proved that you have the resources to get the word out so that attendance at such a debate won't be a problem, so when are you going to quit hiding behind your computer? THE PUBLIC HAS A RIGHT TO KNOW!

Let me know.

Chance E. Gordon
The True Consumer Advocate
,Bill, I copied and pasted what was placed above. You can lie about your own credentials, and conceal the fact that you have a whopping conflict of interest because you own a business that attests to be objective, when it really is not. You can continue to attack me while you use BBB Southland to extort money out of businesses so that you don't saddle them with horrible ratings.

The truth of the matter is that you are improperly using a business classified as a non-profit to line pockets and hide income. The truth is that you're a charlatan that goes on this board and hides the fact that you own the company so that you can direct consumer dollars to whatever business happens to be paying you off. This is reflected all over the rip-off report and as stated in an article about your company from the Orange County Register (Please see below)

DISCUSSION OF THE CORRUPT BBB SOUTHLAND AS REFLECTED IN THE RIP-OFF REPORT:

...by consumers, for consumers ...scams, consumer complaints, and frauds reported. File a report, post your review or experience!
Welcome, undefined
My Profile | My Reports
Don't let them get away with it.® Let the truth be known!HOME


Corporate Advocacy Program
This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.

Consumers love to do business with someone that can admit mistakes and states how they made improvements.


--------------------------------------------------------------------------------

Corporate Advocacy Business Remediation and Customer Satisfaction Program.
A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business.
SEARCH COMPANY OR REPORT #

Use Advanced Search Latest Report

8/17/2010 9:35 PM (PST)

Wow, I've become very hesitant after reading this blog. I originally wanted to go with The Gordon Law Firm to help me with a Loan Mod, but Mr. Bill has put doubt in my mind. I also now have doubt in my mind about the BBB. This is very disturbing. I'm not sure who I can turn to. I was hoping I didn't have to turn to my lender because they have shown little concern or interest in my scenario. I would be open to suggestions???

8/18/2010 11:15 AM (PST)

Hi MJ,

This is Chance E. Gordon owner of The Gordon Law Firm. I appreciate your question as you are a consumer that is "digging deeper" in order to discover the real truth about The Better Business Bureau of The Southland which is this BBB site.

Historically, the BBB has provided consumers a valuable service by allowing consumers to post complaints and through providing a "grade" of a company that was historically determining through purely objective factors. This was before William Mitchell took over ownership and control of the Southland BBB.

Mr. Mitchell has used the BBB to attack businesses like mine for dual purposes. First, he has attacked us because we are unwilling to pay the unreasonable fee that it costs for a business to become "BBB Accredited". Essentially, Mr. Mitchell will give your business a high grade and "accredit" your business if you simply pay him off. Mr. Mitchell's second purpose in attempting to destroy the reputation of my law firm is that he owns an interest in a competing business which actually charges people an unfront fee for loan modification services. The name of this business is "Springboard Nonprofit Consumer Credit Management" in which Mr. Mitchell has a financial interest. This company provides loan modification services and charges an upfront fee. Obviously, since my firm offers loan modification services completely free of charge, we are a threat to Mr. Mitchell who continues to attack us and has implied that he will use his supposed connections with the State Bar to run my firm out of his business so that Springboard will no longer have to worry about my office as competition.

What is interesting is that Springboard has the same amount and type of complaints as my law firm yet has an "A" rating while we have a "C-" rating. Please check out the links below to confirm this.

http://www.la.bbb.org/businessreport.aspx?companyid=3095

http://www.la.bbb.org/businessreport.aspx?companyid=100089396

My office is tired of having its good name drug through the mud by Mr. Mitchell who lies to the public so that he can line his own pockets. We are in the process of preparing a Racketeering Lawsuit wherein we will seek a federal court injunction to prevent him from doing so. This action will more than likely cause various federal and state governmental enforcement agencies to begin investigations of Mr. Mitchell, the BBB, and the various business in which he holds an interest. These investigation will undoubtedly reveal criminal conduct which supports everything I have said above.

I hope this has been helpful.

Sincerely,

Chance E. Gordon

8/18/2010 4:04 PM (PST)

I think it is you that needs the good luck. As you will see when you receive service of my lawsuit, my research is more than an "inch deep". Once again, the public needs to be made aware of the fact that you are liar. You talk about "algorithm" in your rating system, but here is your prior sworn testimony in regards the BBB rating system:

FROM SWORN TESTIMONY OF WILLIAM G. MITCHELL, CEO OF THE LA BBB

“In our view, the public doesn’t really care….what went into it {the grade.}”

“The grade is kind of arbitrary….I mean this is our opinion.”

"And that letter grade represents our opinion of what we think"

Take a look folks at www.BBBROUNDUP.COM if you want to know the truth about Mr. Mitchell and the BBB.

The fact of the matter is "Bill M" that you hide behind the non-profit veil so that you can disparage other businesses that dare compete with you, take upfront fees for loan modifications, and hide your income and avoid taxation from the government. You, the BBB, and Springboard and the conduct you engage in constitutes "Racketeering" within the meaning of the RICO statutes...which is exactly what my office has alleged in the 45 page draft complaint which will be finalized, filed, and served next week.

See you in Federal Court Bill M. Good luck shrouding yourself within the inapplicable provisions of the Anti-Slapp statute like you have done in the past. In the end, you have to live with yourself and the fact that the manner in which you support yourself in the world is through activities that are 100% parasitic in nature.

By the way, anytime you decide to come out from behind your keyboard for a public debate, I will be more than happy to air these issues in a public forum. Refusing to do so merely proves that you are a liar, a charleton, and a coward.

9/2/2010 1:55 PM (PST)

Take a look folks...my office is finally going to put a stop to this scandal...

http://www.courthousenews.com/2010/09/01/index.html

9/2/2010 7:14 PM (PST)

Mr. Gordon, you may want to compare notes with Janian & Associates. They to had a long standing "A" rating with the BBB until they decided that they were no longer going to be shaken down. Now with an "F" rating for refusal to succumb to extortion, they are also taking the fight to the BBB. I am a small business owner in a completely different field, and I have discovered first hand how the BBB always offers to fix these problems by asking for a credit card number five minutes into the conversation. Its unfortunate that consumers trust the BBB hook, line and sinker.

10/6/2010 7:30 PM (PST)

Wow this runs deep! I just got on board with The Gordon law firm, and after reading these comments I can tell that "The President of BBB is a scam artist." Mr. Gordon,I am glad that you are suing a scoundrel like Bill Mitchell, extortion, racketeering, and Deflamation of Character would be only a start for the terrible feeling I got today after viewing the "grade" they gave your company!( I think your staff is really very professional,prompt, and patient. Thank you again, Darcy

10/22/2010 8:49 PM (PST)

Hi All....I find most "Govt" entities worthless and corrupt, so understand Mr Gordons frustrations. To actually answer the question on the board, I have just entered into an agreement with Mr Gordons firm so will keep you all posted. My Mortgage holders have basically treated me like #### for over a year so his offer to file against them seems good. I am long time self employed...not stupid (although maybe currently a little desperate) and have dealt with enough attys to not be an easy sell.....so we will see... I will keep you posted....

10/25/2010 1:39 PM (PST)

Make sure and check in with me JB!:)

10/27/2010 9:37 AM (PST)

I am working with Derek J.....so far VERY helpful......(if you ask him.....I am the one with the "perfect" paperwork ....:).....)

12/14/2010 10:03 PM (PST)

Mr. Gordon I'm about to start step one and have been working with Mr.Jackson and after reading this blog it has raised some serious concerns I will be talking with Mr. Jackson tomorrow and would like the chance to speak with you directly. Thank you

1/6/2011 8:16 PM (PST)

Hi all,

Here is an article about the "oh so credible" William Mitchell who had the nerve to disparage my office in this link just a few months ago. I am pleased to report that the State Court lawsuit, (we allowed the Federal to be dismissed during all the press controversy over the Southland BBB), is essentially writing itself.

Talk about those who live in glass houses not throwing stones...William Mitchell's house must be three stories with floor to ceiling windows! Liar, con artist, and hypocrite...this is the man that has been advising you folks...the man that gave "Hamas" an "A" rating only because it meant lining his pockets.

Controversial Head of L.A. Better Business Bureau Chapter Quits Job
CEO Bill Mitchell Resigns Amid Scrutiny Over 'Pay for Play' Allegations

12 comments By JOSEPH RHEE
Dec. 22, 2010
PrintRSSFont Size: Share:EmailTwitterFacebookMoreFarkTechnoratiGoogleLiveMy SpaceNewsvineRedditDeliciousMixxYahooThe CEO of the Los Angeles chapter of the Better Business Bureau, William Mitchell, has announced his resignation in the wake of an ABC News report into allegations that the chapter had engaged in a "pay for play" scheme by awarding more favorable ratings to businesses that paid for BBB membership. The announcement comes amid an ongoing investigation of the chapter by the BBB's national headquarters.


More Video
Watch: Why Did Wolfgang Puck Get an F?
Watch: Does Better Business Bureau Sell Its Grades?
Watch: Do BBB Members Get Better Ratings?Mitchell and the L.A. BBB have been blasted by critics for giving A plus ratings only to businesses that pay an accreditation fee, while businesses that don't want to join are given lower grades, despite having few, if any unresolved complaints. The ABC News investigation also revealed that in a test the L.A. BBB, known as the BBB of the Southland, sold memberships to non-existent businesses that immediately received A grades.

The L.A. probe was added to a previously announced list of actions the national BBB said it planned to take following the ABC News investigation, including no longer automatically awarding higher grades to businesses that pay for accreditation and conducting an "independent third party" review of its accrediting process. The controversial grading system that was used by the BBB nationwide was devised by Mitchell and first used by the Los Angeles chapter.

A spokesperson for the national BBB would not give further details on Mitchell's resignation. Mitchell was unavailable for immediate comment on his decision to resign.



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CLICK HERE to read about the Ross Unit's investigation of the Better Business Bureau, and CLICK HERE to watch the 20/20 report

The Los Angeles-area Better Business Bureau is by far the largest of the 108 BBB chapters in the U.S. and brings in the most revenue from membership fees. A

1/6/2011 8:18 PM (PST)

MESSAGE TO BILLY BOY MITCHELL...NOW THAT YOU WILL BE "RUNNING THINGS" FROM "BEHIND THE SCENES, YOU NEED TO TAKE MY OFFICE'S NAME OFF YOUR STUPID, BOGUS, FRAUDULENT SITE. A BROTHEL OWNER DESERVES MORE RESPECT THAN YOU!

CHANCE E. GORDON
PROUD OWNER
THE GORDON LAW FIRM

1/26/2011 6:52 AM (PST)

Mr. Gordon, Sent out an email today to Soagdia, Derek and Sean, please have them respond asap. Thanks re: suntr and bofa

9/21/2011 11:46 PM (PST)

Let me put an end to this war http://jamesdamiano.yolasite.com/">Bob Dylan's Stealing of James Damiano's Songs

9/21/2011 11:48 PM (PST)

Let me put an end to all this You guys think you got robbed? Bob Dylan's Stealing of James Damiano's Songs http://jamesdamiano.yolasite.com/

7/3/2012 7:00 AM (PST)

One only needs to Google the name Chance Gordon to find the truth. Karma certainly is a bitch. Only 6 complaints, Mr. Gordon? I found over 60 complaints all stating the same thing. You can divert the attention to the BBB all you want, but the truth is out there. I smell a class action law suit.

7/3/2012 8:05 AM (PST)

Yes James, Google is an extremely accurate source of information. On it you will find that the World will end on December 22, 2012, that aliens live amongst us, and that zombies will soon start suddenly appearing. I don't know what you mean when you say "Karma is a bitch" unless your boyfriend's name is "Karma". Anyways, my office has assisted somewhere in the neighborhood of 3000 homeowners in the last 3 years, so 60 complaints, (most of them complete baloney), is pretty Damn good to me. Take a look at the 6000 complaints Bank of America has. Anyone that doubts the credibility of my office is more than welcome to schedule a tour of our facility which I will conduct personally. That includes you James...and bring your boyfriend Karma with you.:)

7/3/2012 9:02 AM (PST)

I'll pass on the tour, unless you want to give me back the 3000.00 of my hard earned money I handed over to you last time I received your "tour". You see, I already had the tour back in 2009. Nice view there on Wilshire. I'm one of the hundreds you screwed. It doesn't take a lawyer to know that 60 complaints found on the internet in a few minutes equals probably 10 times that. I'm sure you know a lot about B of A too, since that was the bank I paid you to go after. Still never heard back from you after you cashed my check..... nice to finally hear back from you after all these years!

7/3/2012 11:09 AM (PST)

3000 customers in the past 3 years? Wow, at $5000 a pop, that comes to $15 million... less of course expenses. That would explain the fancy office high in the sky in Beverly Hills. Not a bad profit, Chance. How many of those 3000 who took the tour and paid the money are still in their homes today? I suppose you wouldn't know or for that matter care, but you can be assured they all have a story to tell. Let's just hope it's in front of a judge.

7/4/2012 8:59 PM (PST)

It is sad that you are too much of a coward to discuss your case with me in person. It is pathetic that without even identifying you feel it is okay to attack me NOW based upon my representation of you THREE YEARS AGO. But what is really both pathetic and sad is your ignorance of how my office functions. The bottom line is that you are a cowardly loser James and you will remain such until you decide to stop hiding behind your keyboard. Until such time, you have NO CREDIBILITY WHATSOEVER.

7/19/2012 6:58 PM (PST)

The law offices of Chance E Gordon (5455 Wilshire Blvd #2025) were seized by the federal government today. Locks were changed and Chance was served with a restraining order. It was quit a spectacle to see all the attorneys and police seizing his offices.

7/19/2012 8:46 PM (PST)

What is going to be "quite", (not "quit"), a spectacle is when we my office; 1) goes to court on August 1st, 2) dissolves this bogus restraining order, and, 3) successfully sues and obtains a judgment against the Better Business Bureau, the State Bar of California, and several banks and banking owned Attorney Generals. The secret restraining order was based upon perjured declarations and FAILED TO EVEN INCLUDE THE WRITTEN AGREEMENT THAT MY OFFICE HAS BEEN USING FOR THE PAST THREE YEARS! WHAT DOES THAT TELL YOU FOLKS? WOULDN'T THE AGREEMENT THAT EVERYONE SIGNS BE THE SMOKING GUN?! WHERE IS IT? My hats off to the FTC Bureau of Consumer Protection...they succeeded in freezing a bank account that was $200 overdrawn...and in disconnecting phones in their "quest to protect homeowners". Nice...come in, cut off our customers from their representatives, and then try and blame my operation...can anyone say, "Seig Heil"? Stay posted folks...I never intended on retiring early...but the check that the BBB, the State Bar of California, Chase Bank, the Florida Attorney General, and the FTC are going to have to write to me is going to be somewhere in the seven figures...knowing me I will probably just use this settlement to continue assisting homeowners as the prospect of retirement seems kind of boring. Hey Robert J.,...use "Check Spelling" next time.

7/19/2012 10:04 PM (PST)

Chance Gordon told me on July 3, 2012 he didn't understand what I meant when I told him "Karma is a bitch". I think he now understands. Chance, until you do right by me, everything you touch will fail.

7/19/2012 10:18 PM (PST)

Kharma Sharma. I don't even know who you are. Let's meet and discuss your file. If a refund is due, I will give it to you.

8/4/2012 4:39 PM (PST)

If you did nothing wrong how come Network Relief(your company) who contacted me said they worked for the government. I find out it's your company. When the guy from Network Relief named George said I found a law firm that will help you, he knew all along the firm was Resource Legal Group(your company). The website you used was the same for all the company's that you kept changing the names of. I paid 3600.00 for a mass lawsuit against Bank of America to get my loan modification. I don't even know what I got for the money I paid. Thanks to you I am now 4 months behind on my mortgage and no one helping me. Thanks a lot

8/4/2012 4:56 PM (PST)

For anyone who wants to see go to www.robbevans.com. Click on Fiduciary Appointments on the top right and you will see the Gordon Law Firm and then click on that. Robb Evans is the temporary receiver of the Gordon Law Firm who got shut down.. You will see all the names he used for all his company's and you will see what's really going on.

8/4/2012 5:53 PM (PST)

Actually, you're not seeing "what is really going on" John P. because you are only allowing yourself to consider one side. Have you seen any of the filings my attorney has made in the case? Have you been to my Facebook page to find out who the players are? Do you know why I changed my business name SO MANY times? Scroll up. Bill Mitchell retaliated against me for challenging him and his company. As a result, for no reason other than personal animosity, he repeatedly gave me "F" ratings. If you just want to attack me, fine. All I care about is fighting this rogue federal agency known as the Consumer Financial Protection Bureau. As far as Robb Evans, their are nothing but criminals and thieves. Please, go to my Facebook page and READ WHAT HAS BEEN POSTED! I WILL ADD ANYONE ON THIS SITE AS A FRIEND ON FACEBOOK. YOU CAN SAY ANYTHING YOU LIKE ABOUT ME, NEGATIVE OR POSITIVE AND IT WILL NOT BE DELETED UNLESS IT IS OBSCENE! I AM AN AMERICAN PEOPLE...LET ME HAVE A VOICE! And John P. what are you talking about "mass litigation"? I don't do "mass litigation" and have not done any litigation involving multiple homeowners for two years. I have one case left with approximately 33 homeowners that are all clients that have been with me for approximately two years. Please give me more details. Here is my Facebook Page...please hit "add friend". http://www.facebook.com/#!/chance.e.gordon Thanks, Chance E. Gordon

8/5/2012 6:12 AM (PST)

George from Network Relief said we are doing a mass lawsuit against the bank. Then explain to me why George from Network Relief said the company he is working for(Network Relief)gets money from the government to run. Its your company, nothing from the government. I guess we will have to wait and see who is right, Good luck