10/15/2010 11:48 AM (PST)
Hi Gwen,
Our records indicate that Ramada hotels are handled locally by the BBB's serving their area. Without knowing which location you are referring to, I would be unable to refer you to the proper BBB. If you wish to provide the information, I will be glad to look it up. You can also file at www.bbb.org by clicking on "USA Site".
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