8/10/2010 10:33 AM (PST)

Loren,
Do you have an address or phone number for the ScooterDepot.us you are referring to?

8/10/2010 12:51 PM (PST)

Here is there address and phone number

12857 Reservoir St.
Chino, CA
909-287-0388

8/17/2010 3:43 PM (PST)

Loren,

Yes this company has a plethora of complaint regarding failure to deliver parts, providing defective scooter and not assisting consumers per the warranty. I have linked their BBB report above your initial question for you to read their full report. Be sure to click on View Complaints at their report and read for yourself how they have responded. They have earned the F rating they have been given by the BBB.

8/18/2010 6:00 AM (PST)

Thank you for your help in looking into this company it has helped me out alot, again thanks for your help.