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Business's response - by kelly on 9/23/2009
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We are sorry that you were not satisfied with the service you received from our company and apologize for any inconvenience we may have caused you. We are a full service moving company that also provides services to customers who need help with either loading/unloading or both if it’s within the covered area. In your case, we only did the loading of the U-Haul truck you rented. U-Haul offers moving protection packages which include cargo protection in the event your property gets damaged during transportation for an extra $15.00 it is your option. If we had performed both the loading and unloading of your personal property we would be liable for any loss or damage that may have occurred during your move. Unfortunately that is not the case. Again, we do apologize for any inconvenience we may have caused you.
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