Lou R.'s review of AC Wholesalers

AC Wholesalers

         
Customer Reviews & Ratings
Complaint Posted 11/4/2013
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Look elsewhere - AC wholesalers have poor service
We purchased a Grunaire unit and a common part failed. AC Wholesales are the exclusive dealer of Grunaire and now state that parts are not available, so the unit is trash. They are real smooth talkers, but the bottom line is we are replacing the unit because
a valve failed and can not be had. My service tech and I have been trying for over two months to resolve his, and have got the big run around (AC W. said to contact China. We did and the chinese were no help, had not even heard of Grunaire) BTW the way, the
one line positive reviews appear bogus, and the company responses are too. Bottom line - no part to repair unit, no help obtaining part, no offer to replace the outdoor unit. Lesson learned, the best price is not always the best deal.
 
 
 
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Additional Business Information
Hours   Phone - Customer Service / Sales We can be reached at (866) 631-6389 Our call center hours are Phone   (866) 631-6389 Address   2900A NW 112th Ave
Doral, FL 33172
Website   http://www.acwholesalers.com Email   admin@acwholesalers.com
Contact   Mike Jones Other  
 
 
 
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