Customer Reviews & Ratings
Review Posted 10/8/2012
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No drama, no surprises, and no “gotchas.”
My wife, Donna, and I are probably well outside your usual customer demographic. We are in our mid 60’s, have lived in the same house for 30 years, and have not re-mortgaged it to the hilt over the years. We do not intend to ever move. We did fairly exhaustive research on reverse mortgages and on reverse mortgage companies on our own before approaching any reverse mortgage company. We also did serious soul-searching before deciding to obtain a reverse mortgage. We narrowed the field down to three possible companies, and obtained quotes from each. For us, this was not an impulse buy, nor was it a buy based on a salesperson’s “schmoozing quotient.” We ended up selecting All Reverse for several reasons: a) Our contact at All Reverse, Caren, was always professional, always had intelligible answers, and understood the perspective from which we were coming. b) There was no “car salesman” type of protracted negotiation. All Reverse got right down to a good quote without a series of incremental steps, each of which “would have to be approved by the manager.” c) All Reverse has an excellent rating from the Better Business Bureau, is a member of NRMLA, and had generally excellent reviews on the internet. Our experience while closing the reverse mortgage was: a) Schedules and promises made by All Reverse were all kept. b) Small glitches not of All Reverse’s making (like a missing reconveyance deed from a former mortgage company) were handled with good cooperation and speed. c) No drama, no surprises, and no “gotchas.” Would that all companies have the business culture of All Reverse. Five stars and two thumbs up for All Reverse! Best regards, Dick
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Additional Business Information
Hours   6AM PST - 8PM EST Phone   (800) 565-1722 Address   2019 W Chapman Ave
Orange, CA 92868
Website Email
Contact   Cliff Auerswald Other  
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