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Online purchase of boots 10/04/12
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I purchased a pair of black boots and used coupon code love30 which deducted $11.05 from my total but when I entered my credit card information, the discount magically disappeared. I called the company and held for over an hour. The non customer service representative Claudia found my purchase and said hang on then she hung up. Bad customer service and NO I WILL NEVER MAKE A PURCHASE THERE AGAIN!!!!!!!!!!!! I guess you get what you pay for...GO cheap get cheap service! I'm going to stick to DSW...
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