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Probably won't order from here again.
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I ordered a pair of cute thigh high boots from the site on a free shipping promotion that had ran that week. I placed my order and received a confirmation receipt shortly after placing my order. A few days after ordering, I received a brief and unprofessional (per say) email stating that my order had been sent out for shipping. I never received a tracking number as I would have had I ordered from Forever 21, Charlotte Russell etc. I was kind of upset that I was unable to track my order and started to worry when I did not receive my order within 5-7 days. On day 8 I called customer service and the Rep. Said my order was still in transit and to allow more time for arrival. My order finally arrived on the 11th day which felt like a month. I finally wore my boots to work a week later only to find out that the heel was defective. I couldn't return the shoe due to the return policy (that I don't agree with) and didn't want to hassle with customer service or shipping, so I kept them and almost a year later I haven't worn them since. I plan on fixing them at a shop and never ordering cheaper brand shoes from AMI again.
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