Alicia g.'s review of Acaiburn.com

Acaiburn.com

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Complaint Posted 5/7/2009
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Review 5/7/2009
I visited www.acaiburn.com to view their "free" 14-day trial. The website only allots a certain amount of time before a message pops up freezing the web page and states that the "session will end soon". You are only allowed a certain amount of time (I believe 3 minutes) to review the information. In the amount of time that was allowed, I did not see membership details that states you are automatically billed for a 60 days supply. The offer details that is clear on the page reads "you will be billed $4.95 for the shipping of your 14-day trial then once you choose to continue losing weight with Acaiburn System the low member price of $59.95 for every month. And Remember, theres never any obligation, you can cancel your membership at any time by calling 1-800-659-3588." Upon doing this 9 days after I ordered, I found out that I will not only be billed $4.95, I will also be billed $59.95 for the remaining pills. This is very misleading as it does not state they will be sending you 60 days worth of pills. When I called to cancel I was given a cancellation number. This company did not clearly state I was going to be billed nor could they give me any information other than, "refer to the membership details", which I never seen. Acai Burn claims to have sent me an email that states these charges but of course I did not receive it. I will be disputing these charges through my financial institution and being that I manage a Fraud department, I will do everything in my power to restrict my card holders from using the acaiburn.com website to purchase this. I have seen more than my share of Regulation E Affidavit claims on this same company. I anticipated that by reading the "fine print" I would not fall victim to this, however that is not the case. The following is all the phone numbers required to cancel this "free Trial" :

1-800-659-3588
1-866-279-6513
1-800-989-5907

I have learned that nothing is free even when it says "FREE 14 DAY TRIAL". Please share this information so that no one else is suckered into this misleading advertisment.
 
 
 
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Additional Business Information
Hours   Phone   (800) 659-3588 Address   5300 Ontario Mills Parkway Unit 400
Ontario, CA 91764
Website   http://www.acaiburn.com Email   rb26adamson@hotmail.com
Contact   Mark Adamson Other  
 
 
 
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