|
|
TODD H. ZELCER
|
|
I had the distinct pleasure and opportunity to receive Todd Zelcer as my personal Loan Officer when my wife and I moved forward with our home mortgage refinancing plans.
From the beginning, it was clear that Todd took pride in his work because he exuded energy and a can-do attitude. It obvious to us right away that Todd was a person of very high standards. His vitality gave us a warm fuzzy and assured us that we would be taken care throughout the entire process. He proved to be keenly responsive, extremely reliable, self-motivated, detailed, and possessed quality customer service skills. Additionally, he is an excellent communicator and thoroughly explained, in detail, everything we had concerns about in the process making doubly sure we understood the industry jargon from every angle. He presented himself with the highest level of professionalism complemented with service, integrity, and devotion. All the way through the closing process, Todd inserted himself in our refinancing needs and approached the process with a synergized team mentality that kept us positively focused through every hurdle we encountered. He truly proved he could get things done exactly the way we wanted!
We were thoroughly impressed and grateful to have Todd as the lead in our home refinancing journey. We now have a great loan, with both a reduced payment and a much lower rate than before! He strikes a rock-solid balance between technical competence, leadership ability, and professionalism; absolutely one of the best!
|
|
|
|
|
|
|
|