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Kudos To Amerihope Alliance, Carlos Gonzalez and Atty Yang
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To be honest, I forget how I initially came across Amerihope Alliance, but I am surely glad I did! They are a highly professional organization with knowledgeable, dedicated personnel. From start to finish, the experience was smooth and streamline. I would like to especially commend my paralegal, Carlos Gonzalez. Carlos truly made me feel special. He always kept me abreast of updates related to my case and was attentive to any and all questions I had. He always followed up each phone call with an email reviewing what was discussed. TOP NOTCH customer service! My attorney was wonderful as well.
When my servicer did not approve my permanent modification after making FIVE successive trial payments (three is typical), she immediately put pressure on the servicer to approve my final modification by filing a formal complaint. Within one week of her filing, I was permanently modified! I want to thank Amerihope Alliance for their professionalism and assistance. Job WELL DONE!
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