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Ruth Gross - Five Star Service
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When we started our journey, we were hopeless and desperate due to lack of communication with our loan servicer, Ocwen. We were placed in a forbearance program due to hurricane Irma and when we defaulted on one payment, they made it to where we couldn't pay anything unless it was for the full reinstated balance. When we contacted Amerihope, they immediately informed us as to what they could do and set our minds at ease. When we were assigned Ruth Gross for our Paralegal we could see the light at the end of the tunnel. She was thorough and easy to communicate with. while pursuing a loan mod, we luckily were able to get the reinstatement amount brought current, thanks to Ruth's diligent service. We could not have been happier with our experience with Amerihope! A very organized and straight forward company with excellent communication skills. We would highly recommend Amerihope to anyone who is struggling with default, foreclosure, or seeking loan mod!
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