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Try to get away from this company if you can.
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I would like to make a complaint against Carrington Bank. Bank of America sold my mortgage to this company in April of 2015 with no notice to me. Carrington Banks has increased my mortgage payment with no explanation. When I try to call to ask, they claim it is because they need a "two month" cushion for escrow payments. They have also consistently made sure that my payment is late, either by telling me that my bank account is not valid and then locking me out of my online account. These actions then force me to call Carrington and pay by phone which costs an extra 15.00 dollars + the 20.00 dollar late charge + the 30 day late payment on my credit report. Plus Carrington, then sends letters that they are starting foreclosing process on certain dates because my payment is late. I would like to refinance to get away from this company, but Carrington has made it impossible to do so because it looks like I am constantly late on my payments. PLEASE ADVISE HOW TO GET AWAY FROM THIS COMPANY!!
I know I am not the only person to have these problems. If you look at the complaints on: http://www.consumeraffairs.com/finance/carrington-mortgage-services.html and other various online sources. There are many people facing the same issues. This mortgage business is not even BBB verified!!
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